Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Telecommunications LycaMobile
LycaMobile

LycaMobile review: £11.99 stolen

I
Author of the review
1:06 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a sim on 19th September with a £5 voucher as on the side it said that I can get 20 GB with £5. However, when I called the customer service, they said that I have to recharge top up another £5 to get 20 GB.

I did that and then the balance showed £9.75. So had to recharge another £1.99.

The internet still did not work called them on 20th September and asked for a refund. 1st agent said they can only refund £1.99 the next agent said that because I dailed a number they can’t refund £1.99. Told her to refund the £10 said that she can’t do that also.

If I haven’t used the vouchers why won’t you refund it back? One of those was through online bank transaction so they can easily refund £10 to the same account.

When asked to speak with a supervisor was put on an endless hold. Called back and they wouldn’t connect me to an agent.

This is such a nightmare, Lycamobile is proving to be thugs who are just harassing people with misleading information and false promises.

Desired outcome: Refund £11 from the £11.99

More
Send message
Copy link
Report
0 comments
Add a comment

More LycaMobile reviews & complaints

LycaMobile - bad customer service 68
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LycaMobile - cheating by not discontinuing monthly plan despite several request for discontinue auto renewal of the monthly plan.
LycaMobile - customer service 10
LycaMobile - auto deduction of balance 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LycaMobile - No network coverage 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LycaMobile - Theft fraud
LycaMobile - Terrible service
LycaMobile - Corte de la linea telefónica habiendo recargado
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LycaMobile - Not able to make outgoing calls or sms
LycaMobile - Extremely disappointed, avoid lyca mobile
View all LycaMobile reviews and complaints

  1. LycaMobile Contacts

  2. LycaMobile phone numbers
    +1 (866) 277-3221
    Click up if you have successfully reached LycaMobile by calling +1 (866) 277-3221 phone number 0 0 users reported that they have successfully reached LycaMobile by calling +1 (866) 277-3221 phone number Click down if you have unsuccessfully reached LycaMobile by calling +1 (866) 277-3221 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +1 (866) 277-3221 phone number
    United States
    +1 (845) 301-1612
    Click up if you have successfully reached LycaMobile by calling +1 (845) 301-1612 phone number 0 0 users reported that they have successfully reached LycaMobile by calling +1 (845) 301-1612 phone number Click down if you have unsuccessfully reached LycaMobile by calling +1 (845) 301-1612 phone number 1 1 users reported that they have UNsuccessfully reached LycaMobile by calling +1 (845) 301-1612 phone number
    United States
    +44 207 132 0322
    Click up if you have successfully reached LycaMobile by calling +44 207 132 0322 phone number 5 5 users reported that they have successfully reached LycaMobile by calling +44 207 132 0322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +44 207 132 0322 phone number 6 6 users reported that they have UNsuccessfully reached LycaMobile by calling +44 207 132 0322 phone number
    United Kingdom
    +353 14 372 322
    Click up if you have successfully reached LycaMobile by calling +353 14 372 322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +353 14 372 322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +353 14 372 322 phone number 2 2 users reported that they have UNsuccessfully reached LycaMobile by calling +353 14 372 322 phone number
    Ireland
    +61 130 085 4607
    Click up if you have successfully reached LycaMobile by calling +61 130 085 4607 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +61 130 085 4607 phone number Click down if you have unsuccessfully reached LycaMobile by calling +61 130 085 4607 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +61 130 085 4607 phone number
    100%
    Confidence score
    Australia
    +43 123 008 322
    Click up if you have successfully reached LycaMobile by calling +43 123 008 322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +43 123 008 322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +43 123 008 322 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +43 123 008 322 phone number
    100%
    Confidence score
    Austria
    +32 80 049 811
    Click up if you have successfully reached LycaMobile by calling +32 80 049 811 phone number 3 3 users reported that they have successfully reached LycaMobile by calling +32 80 049 811 phone number Click down if you have unsuccessfully reached LycaMobile by calling +32 80 049 811 phone number 1 1 users reported that they have UNsuccessfully reached LycaMobile by calling +32 80 049 811 phone number
    50%
    Confidence score
    Belgium
    +45 70 145 556
    Click up if you have successfully reached LycaMobile by calling +45 70 145 556 phone number 3 3 users reported that they have successfully reached LycaMobile by calling +45 70 145 556 phone number Click down if you have unsuccessfully reached LycaMobile by calling +45 70 145 556 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +45 70 145 556 phone number
    100%
    Confidence score
    Denmark
    +33 177 722 322
    Click up if you have successfully reached LycaMobile by calling +33 177 722 322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +33 177 722 322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +33 177 722 322 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +33 177 722 322 phone number
    100%
    Confidence score
    France
    +49 691 200 7322
    Click up if you have successfully reached LycaMobile by calling +49 691 200 7322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +49 691 200 7322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +49 691 200 7322 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +49 691 200 7322 phone number
    100%
    Confidence score
    Germany
    +39 645 212 322
    Click up if you have successfully reached LycaMobile by calling +39 645 212 322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +39 645 212 322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +39 645 212 322 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +39 645 212 322 phone number
    100%
    Confidence score
    Italy
    +31 207 543 030
    Click up if you have successfully reached LycaMobile by calling +31 207 543 030 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +31 207 543 030 phone number Click down if you have unsuccessfully reached LycaMobile by calling +31 207 543 030 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +31 207 543 030 phone number
    100%
    Confidence score
    Netherlands
    +47 94 733 332
    Click up if you have successfully reached LycaMobile by calling +47 94 733 332 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +47 94 733 332 phone number Click down if you have unsuccessfully reached LycaMobile by calling +47 94 733 332 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +47 94 733 332 phone number
    100%
    Confidence score
    Norway
    +48 729 200 322
    Click up if you have successfully reached LycaMobile by calling +48 729 200 322 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +48 729 200 322 phone number Click down if you have unsuccessfully reached LycaMobile by calling +48 729 200 322 phone number 1 1 users reported that they have UNsuccessfully reached LycaMobile by calling +48 729 200 322 phone number
    33%
    Confidence score
    Poland
    +351 265 001 632
    Click up if you have successfully reached LycaMobile by calling +351 265 001 632 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +351 265 001 632 phone number Click down if you have unsuccessfully reached LycaMobile by calling +351 265 001 632 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +351 265 001 632 phone number
    100%
    Confidence score
    Portugal
    +40 377 881 276
    Click up if you have successfully reached LycaMobile by calling +40 377 881 276 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +40 377 881 276 phone number Click down if you have unsuccessfully reached LycaMobile by calling +40 377 881 276 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +40 377 881 276 phone number
    100%
    Confidence score
    Romania
    +34 632 100 321
    Click up if you have successfully reached LycaMobile by calling +34 632 100 321 phone number 3 3 users reported that they have successfully reached LycaMobile by calling +34 632 100 321 phone number Click down if you have unsuccessfully reached LycaMobile by calling +34 632 100 321 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +34 632 100 321 phone number
    100%
    Confidence score
    Spain
    +46 852 054 977
    Click up if you have successfully reached LycaMobile by calling +46 852 054 977 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +46 852 054 977 phone number Click down if you have unsuccessfully reached LycaMobile by calling +46 852 054 977 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +46 852 054 977 phone number
    100%
    Confidence score
    Sweden
    +41 779 000 122
    Click up if you have successfully reached LycaMobile by calling +41 779 000 122 phone number 3 3 users reported that they have successfully reached LycaMobile by calling +41 779 000 122 phone number Click down if you have unsuccessfully reached LycaMobile by calling +41 779 000 122 phone number 2 2 users reported that they have UNsuccessfully reached LycaMobile by calling +41 779 000 122 phone number
    20%
    Confidence score
    Switzerland
    +380 916 000 110
    Click up if you have successfully reached LycaMobile by calling +380 916 000 110 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +380 916 000 110 phone number Click down if you have unsuccessfully reached LycaMobile by calling +380 916 000 110 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +380 916 000 110 phone number
    100%
    Confidence score
    Ukraine
    +852 58 082 694
    Click up if you have successfully reached LycaMobile by calling +852 58 082 694 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +852 58 082 694 phone number Click down if you have unsuccessfully reached LycaMobile by calling +852 58 082 694 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +852 58 082 694 phone number
    100%
    Confidence score
    Hong Kong
    +389 791 212
    Click up if you have successfully reached LycaMobile by calling +389 791 212 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +389 791 212 phone number Click down if you have unsuccessfully reached LycaMobile by calling +389 791 212 phone number 0 0 users reported that they have UNsuccessfully reached LycaMobile by calling +389 791 212 phone number
    100%
    Confidence score
    Macedonia
    +27 104 469 087
    Click up if you have successfully reached LycaMobile by calling +27 104 469 087 phone number 2 2 users reported that they have successfully reached LycaMobile by calling +27 104 469 087 phone number Click down if you have unsuccessfully reached LycaMobile by calling +27 104 469 087 phone number 1 1 users reported that they have UNsuccessfully reached LycaMobile by calling +27 104 469 087 phone number
    33%
    Confidence score
    South Africa
    More phone numbers
  3. LycaMobile emails
  4. LycaMobile address
    195 Marsh Wall, Isle of Dogs, E149SG, United Kingdom
  5. LycaMobile social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2025
  7. View all LycaMobile contacts
LycaMobile Category
LycaMobile is ranked 69 among 307 companies in the Telecommunications category
#67 Socket Telecom Socket Telecom #68 Linxup Linxup #69 LycaMobile LycaMobile #70 Arvig Arvig #71 Bullhorn Bullhorn
LycaMobile Alternatives
Tag Mobile 6 reviews Rogers Communications 441 reviews TracFone Wireless 726 reviews FOCUS Broadband 4 reviews Axon Enterprise 3 reviews