CB Department Stores LuLu Hypermarket lg washing machine delivery

LuLu Hypermarket review: lg washing machine delivery

Haitham AL-Adawi of US

Sep 09, 2019 4:40 am EDT

Resolved

Replied

I bough LG washing machine direct drive 18 kg . they told me after payment they will deliver it only on ground floor. And I am living on second floor they told I have to lift it my self only their responsibilities to through it on ground floor . how I can lift such 100 kg weight my self as well as I paid around 500 OMR for this machine and I got very bad serviece, during delivery. It is not acceptable for me .
as I know many seller they are providing fitting of the machine to the customer…

Really you have very bad service for delivery I don't recommend any one to buy any heavy electronics from LuLu…

LuLu Hypermarket response

Sep 09, 2019 5:34 am EDT

LuLu Hypermarket customer support contacts

Phone numbers

+973 17 553 555

+965 23 910 111

Address

Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, AE

Website

www.luluhypermarket.com

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View all LuLu Hypermarket contacts

Dear Haitham, we apologize for the inconvenience. Please kindly send your contact details and the branch name of the store where you bought the washing machine to customerservice@luluhypermarket.com. Respectfully yours, Team LuLu

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.