Loveholidays – Holiday cancelled 2 hours after booking no refund

I am writing this email to complain about the awful service my daughter Jodie has received of it, on Saturday morning my daughter booked a holiday to Turkey for her, husband and 3 children she paid over £4200 for this, she started packing organizing transfers and 3 hours later the person from love holidays rang her and told her the holiday was cancelled as there was no seats on the plane and a refund would take 5 days absolutely dreadful service she was absolutely devastated for her and the 3 children which were all very upset crying by this time

They could not book another holiday as their money was booked on the love holidays destination. Who does this to a young family desperate to get away? My daughter has been very poorly, and they all decided she needed this holiday, and your company does this. No other email or response from the company either, and still no refund. I have told her I am going to take this further, as it is very unprofessional and dreadful to treat a family like this. And not to respond to any emails. What kind of company does this. I would appreciate your help getting this sorted out for her in some way or form as it does need resolving asap

Thank you

Sharon (Jodie mum)