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CB Online Travel Booking Platforms Loveholidays Holiday cancelled 2 hours after booking no refund
Loveholidays

Loveholidays review: Holiday cancelled 2 hours after booking no refund

S
Author of the review
7:21 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I am writing this email to complain about the awful service my daughter Jodie has received of it, on Saturday morning my daughter booked a holiday to Turkey for her, husband and 3 children she paid over £4200 for this, she started packing organizing transfers and 3 hours later the person from love holidays rang her and told her the holiday was cancelled as there was no seats on the plane and a refund would take 5 days absolutely dreadful service she was absolutely devastated for her and the 3 children which were all very upset crying by this time

They could not book another holiday as their money was booked on the love holidays destination. Who does this to a young family desperate to get away? My daughter has been very poorly, and they all decided she needed this holiday, and your company does this. No other email or response from the company either, and still no refund. I have told her I am going to take this further, as it is very unprofessional and dreadful to treat a family like this. And not to respond to any emails. What kind of company does this. I would appreciate your help getting this sorted out for her in some way or form as it does need resolving asap

Thank you

Sharon (Jodie mum)

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  1. Loveholidays Contacts

  2. Loveholidays phone numbers
    +44 161 372 8110
    +44 161 372 8110
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    +44 20 3870 6841
    +44 20 3870 6841
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    +44 19 0325 8288
    +44 19 0325 8288
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    UK Customers
    +44 20 3897 1185
    +44 20 3897 1185
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    +44 20 3870 6830
    +44 20 3870 6830
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  3. Loveholidays emails
  4. Loveholidays address
    Brooklands House, 58, Marlborough Road, Lancing Business Park, Lancing, BN158AF, United Kingdom
  5. Loveholidays social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2024
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