CB Online Travel Booking Platforms Loveholidays

Loveholidays review: Refund not issued

Orla1 of GB

Nov 05, 2025 5:08 am EST

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I had flights cancelled for a holiday. Easyjet were happy to refund the cost of the flights. They refunded the money to a card used by Loveholidays. This money was then never refunded back to my card. They have kept this money and after repeated phone calls i have been unable to contact them. There helpline is useless and getting past their automated bot at the start of a phone call is impossible. easyjet refunded the money to their mastercard on the 03/08/2025 for an amount of £203.96. I have emailed easyjet and they have sent me a reply proving that the money was refunded to a card different than my own.

Claimed loss: £203.96

Desired outcome: I would like for loveholidays to contact me and for my money to be paid to me,

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Loveholidays phone numbers

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UK Customers

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collections@loveholidays.com

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Loveholidays address

Brooklands House, 58, Marlborough Road, Lancing Business Park, Lancing, BN158AF, United Kingdom

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