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Lloyds Bank

Lloyds Bank review: Lloyds Bank not closing my account correctly

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5:46 am EDT
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I am a severely disabled person on benefits. I had a claim review with Universal credit and in that review it was highlighted that my Club Lloyds Bank account albeit closed still showed an amount of money on the statement and that they needed clarification . I sent Lloyds a copy of the UC information required 2nd September and they had until the 16th September to send me a closed bank staetment with a nil balance. They failed to do so but send an apology letter 18th September. My benefit of £763 is stopped as a result and Lloyds knew this would happen. I wrote again 1st October and I am writing again i will now be £1526 out of pocket

Claimed loss: £1526

Desired outcome: Pay me and send my closed bank statement letter or another £763 will be applied to the claim. Your claim ref is NC13342016

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    25 Gresham Street, London, England, Greater London, EC2V 7HN, United Kingdom
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