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Purchased a couple recliners 8/15. They broke within 3 weeks. Contacted Living Spaces, they sent out repair technician who attempted to repair them. Didn't work. Called again, sent out another technician who said there was nothing more they can do, advised us to call a manager. It's 1/29/16 and I still haven't gotten this problem resolved. No one calls back, broken promises to resolve the problem. Their very fine print which you can't read until you get home and have a magnifying glass speaks volumes of their practices and the type of company they are. They are not in this business to sell quality furniture or to provide customer service. Customer service up to the purchase was pretty good. Customer service after the purchase has been non existent. I would not recommend shopping at any Living Spaces location. I wouldn't even buy a bottle of water from them. Horrible company to do business with. Horrible quality of products too. Stay away from this place, I'm telling you.
My parents shopping experience was good too. The sales people do a decent job making you feel comfortable. Its not until you get your purchase home that your experience goes to hell. Buyer beware! read all reviews! there are well over 200 complaints with the bbb as well. With these many complaints, clearly living spaces run a shady business. There is no way all these complaints arent legit or exxagerated..Shop elsewhere! living spaces is the worst place to shop!
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While our shopping experience was pretty good, our items, which were special ordered (fabric) was delivered today. It was the 1) incorrect fabric 2) incorrect throw pillows 3) incorrect end table.
This is inexcusable.
I cannot recommend this company based upon this. We will now have to wait another 6 weeks for our furniture.