I recently had my first and last experience with this poorly managed company. The staff seems to have almost no training in the product or the company policies. I was told different stories by almost everyone I encountered. Three scheduled delivery dates were ignored after keeping me waiting 4 hours with no phone call. Merchandise was not in the store when I was told to come pick it up. Staff and "management" were unresponsive and seemed to care little about the situation. I am a designer and I have worked with almost every retail and wholesale furniture company and I have never been treated with this level of unprofessionalism. They should be ashamed of the way in which this company is managed and operated.