Little Caesar Enterprises / LittleCaesars.com review: Hot and Ready ( 2 comments)

Dear Little Caesars,
I would like to inform you that on the day of Friday 1/07/11 my Hot and Ready was neither hot nor ready. I must admit I was highly disappointed given the fact that I chose your establishment over Pizza Hut which is directly adjacent to the Little Caesars on 717 S I-35e, Denton, TX 76205. Now me being a previously content customer I decided to wait on this pizza. Approximately five minutes and some odd seconds later, ironically I received my “Hot and Ready”. This is not a complaint but more of a concerned consumer caring about what he gets for his dollar. Being an entrepreneur I understand that you don’t have any direct control over every employer on your payroll however, I couldn’t help but notice a poster on the window that read your Hot and Ready promise. Since I was not pleased with the customer service or efficiency of your “promise” I would like some form of empathy shown towards this matter.
Sincerely,
Cold and Waiting