Dear Little Caesars,
I would like to inform you that on the day of Friday 1/07/11 my Hot and Ready was neither hot nor ready. I must admit I was highly disappointed given the fact that I chose your establishment over Pizza Hut which is directly adjacent to the Little Caesars on 717 S I-35e, Denton, TX 76205. Now me being a previously content customer I decided to wait on this pizza. Approximately five minutes and some odd seconds later, ironically I received my “Hot and Ready”. This is not a complaint but more of a concerned consumer caring about what he gets for his dollar. Being an entrepreneur I understand that you don’t have any direct control over every employer on your payroll however, I couldn’t help but notice a poster on the window that read your Hot and Ready promise. Since I was not pleased with the customer service or efficiency of your “promise” I would like some form of empathy shown towards this matter.
Sincerely,
Cold and Waiting
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
Those $5 pepperoni pizzas offered by Little Caesars (at least in my area, Cleveland, OH) can sell out fast when they're busy.
At my little caesars in collinsville illinois the pizza is never hot nor ready ever. You can go in at 1-8pm and still have to wait 20 mins to get your "hot and ready pizza" better off to go to pizza hut