Litigation Practice Group

Account information update required. No account number provided. Our payments are due at the end of the month for $401.53. On April 8, 2022, at 1:00 p.m. EST, I spoke with a representative. The Litigation Practice Group (LPG) mistakenly took two payments of $401.53 from our checking account, totaling $803.06. They acknowledged the error and promised an immediate refund. The representative instructed me to send a screenshot of the posted charges via a provided email link once they were no longer pending. On April 12, I sent the screenshot showing the double payment. Later that day, I contacted LPG and was confirmed that they received my screenshot and the refund should be processed by April 14. By April 18, after multiple attempts and disconnections by the automated system, I finally reached a representative at 8:02 p.m. EST who assured me the refund would be expedited and should be in our account by April 19. On April 22, the automated system disconnected me again. On April 25, at 6:00 p.m. EST, I spoke with Alyanna, expressed my frustration, and was promised a refund by 5:00 p.m. PST. The refund did not materialize. On April 27, between 6:44 and 6:52 p.m. EST, I requested a supervisor after explaining the situation to another representative. I was put on hold, but no supervisor was available, and I was promised a callback that never came. As a result, I am filing a complaint on Complaintsboard.com.

I hired LPG to help me, however, I been trying to get something rectified for the last 6-7 months. They never return phone calls and today 10/24/22, I was told they cant help me with a creditor that started garnishing my wages which mind you was surprise to me because I never received any documentation about it. I told them today I was coming on here to report them because I am constantly being told I am sorry because of the lack of communication and their legal department will contact me within *** hours (which has never been done in the last 6-7 months). My identity was stolen and needed help to fix my credit mind you I am having roughly about $800-$1000 dollars being paid out to a creditor that once I again I received no paperwork on because I didnt send to them they cant help me but have no problem taking my money once a month. I keep explaining I have always sent them any information I received. Well when I call the creditor myself they cant help me because LPG represents me and LPG tells me they cant help me in this matter either per *** today. Then when I called back to have them send something over and told they cant because they represent me. I have no idea of this debt or whats for. The attorney they hired in NJ helped me with the same creditor but was told they dont have anything else. LPG states I should have received something which I have never received. I am single mom that depends solely on my income to raise my child and that amount of money is a lot to be taken away from me monthly. They cant do anything about it per *** today and I am basically having to *** it up in other words. A legal team that doesnt return phone calls, emails or texts when you try everything you can to get anything done. Their famous words its been escalated, you will receive a call within *** hours and you are repeatedly calling hearing this plus Im sorry. Sorry doesnt cut it. You have no problem taking my money but helping me is another story.

This past year I was diagnosed with a chronic medical condition that not only left me with a ton of medical debt, but I missed so much work due to my illness that I could not keep on my bills and barley could pay rent. I researched debt consolidation, counseling and Many other companies. I was reached out to by two representatives that work with LPG who explained the program and it sounded promising. They did advise me my credit would drop for a little while but they would contact my creditors/hospital bills etc.September rolls around and I continue to receive harassing calls, letters and threats. I inform LPG of this and send them documentation and names even contact information for my debt companies again and explained that they should have been notified by now that I am enrolled in this company & represented by LPG. I get no reply back from the email but I received many automatic replies stating they received my email.I call my creditors this past week and find out they have received NOTHING from LPG. Its been over 4 months and they havent even received a letter from them. I contact LPG by phone and find out not only have they not contacted my creditors but they didnt even enroll half of the accounts they were supposed to! My main reason to do this program was medical debt and they didnt even include it despite my emails of documentation and requests.My credit is now tanked In the 400s & I have a bigger mess than before I started with LPG. I asked them to cancel my account by *** and stated I want my almost $900 back as I have been paying for a service I never received which is illegal! The representative told me she can only refund $200 & would have to contact management. I am requesting proof my account has been cancelled & a full refund for any and all payments made to LPG. I had enough going on in my life & thought this would relieve some stress off my *** have only made matters so much worse! Do not use this company!

I enrolled in this debt consolidation program approximately two years ago spoke to a gentleman by the name of *** who gave me complete confidence and led me to believe that everything would be taken care of by this facility for months into the program I reached out to *** because I had a question about something and found out *** no longer worked there they didnt explain to me why *** doesnt work there anymore but everything that *** apparently told me was no longer valid at that point I explain to them that every single solitary phone call place to their business is recorded the things that *** had told me over the phone on a recorded line validated everything that I was explaining in what *** told me was that litigation Practice Group charges me a specific dollar amount which goes towards lawyer fees and they put it in an out account to where the dollar amount as I build up monthly payments would go towards lower portion of it would go towards lawyer fees and then the other portion of it would be going towards paying the debt once we get a settlement well none of that happened now I am in the settlement process Ive been in the settlement process for about two years the lawyer that this company litigation Practice Group hired for me has been literally nonexistent Ive sent numerous emails Ive sent numerous text messages Ive tried to call him Ive tried to reach out to him Ive talk to him literally two times in two years and *** talk to his receptionist more times than *** talk to him. Which is maybe three times in two years at the end of the day this was supposed to be a positive experience this was supposed to help me resolve a debt and get everything situated and it is been nothing but a headache and it is not been anything that they have said to me over the phone on a recorded line Everything that they have recorded on a recorded line has been false Most recently a young lady informed me that I am going to receive a refund of $2500 which is not

I think this company has handled my whole case from the beginning unprofessionally and fraudulently. I have never had a problem paying my bills, but my husband went on disability several years ago with a cardiomyopathy and cervical spine damage. I also went out of work for a medical condition for several months during covid. The Litigation Practice group sent me letters stating that they could help. I called them and asked to speak to someone in Spanish because English isn't my first language and I wanted to know everything perfectly. I spoke with *** in Spanish, and she explained that I would be sent a contract and pay $347.38 a month for 36 months and my credit would be restored. I received the contract In February , which I signed because it stated a refund policy and I was told nothing would be done with payment, except with my signed consent. Then February 5, the payment reduced to $317.99 which I paid for 11 months straight. The price became too high, especially with seeing no work done. Every month I spoke to a different agent and requested to speak with a lawyer because I never received any proof anything was being done for over a year. Then they sent me a new proposal for payments of $218.85 for *** February 2022. This brings the total to $5,248.69, that I have paid to date. I was then told they settled one account from $5,635.94 to $3,663.36 and that I would have to make 17 more payments of $204.00 and 1 final payment of $195.76 for a total of $3,663.36. I then asked the representative *** why I would need to pay the additional payments for just this one bill when I have already sent you $5,248.69 and he told me that all of that money went to the lawyers who. My total debt it was $23,026.00 but now it has skyrocketed, and they have only handled one of the 5 accounts. At this rate I will be paying for times the amount of the original bills and won't be finished until sometime after 2010. Please help me.

Do NOT use this company. They are a scam. They have taken $20,000 out of my bank for two years. Nothing has been done to pay my credit cards off. This company is just keeping the money. It does not go towards any kind of help for us as the consumer. Hired this company to help me pay down my credit cards with a lower percentage rate. I was in credit card debt following the pandemic and have always been very careful with my credit. My credit was good. I have 2 full years of documents with this company and my credit has continued to decline. Not only that, I have had cops show up at my home five different occasions to file civil suits against me for something this company was supposed to be taking care of. I am a 64 year old woman who has been taken advantage of. I can barely keep up with medical bills and rapidly deteriorating health. I have just received yet another civil suit against me! My credit is declining rapidly and I now have three negative reports on my credit files that were not there previous to hiring this company. Have not had the time to file a report to the Complaintsboard.com until today because of my declining health and surgerys. I will be hiring an attorney and will *** for full refund of $20,000 and other damages that are now reflected on my credit files. I now have yet another court date and another civil suit filed against me and this follows two years of paying them $20,000. When I came to Complaintsboard.com to check this company out, I found out that I also have been scammed along with thousands of others. I took action after reading the other complaints and called them and told them to immediately stop withdrawing money from my bank account. They were scared and extremely rude. Nothing has been accomplished in two years and now I am out the money I could have used to pay my credit cards off myself. I will now hire an attorney and demand that you also pay back all money paid to you. 20k Not only have they destroyed my credit, I am being harassed on a daily basis!

Two years ago I was drowning in debt, I was contacted by Coast to *** as debt validation, my mistake because truly thought they were debt consolidation. This was the in the email welcoming me to the program. "Firstly, for this program to work, our clients choose to stop making payments to their creditors. Secondly, please be looking out for any letters, notices, or phone calls you may get from collection agencies that have bought your debts. Some creditors will sell debts off faster than others and we will not know where the accounts have gone until they call you. Once they call you, or you receive a letter from them, please be sure to send a copy of the letter and get that information over to us at the contact email address found below or our fax number. Once weve received the information about the collection agency that has obtained your account, we can send that agency a dispute packet as quickly as possible to invalidate the debt through them." When I spoke to the sales rep. he explained to me the process of when your creditor contact you, say that your loan is being handled by LPG and give your creditors our information and we will handle the creditors for you, and when your loans are bought out by other companies, we handle your debt for the fraction of the cost of what you owe the creditors, because the money you owe the creditors is insured and the creditors has already made there money back. For the last two years I have followed the process that was told to me and thought when I sent LPG the paperwork they were handling like they promised. I was wrong and I was sued and LPG lawyer when to court got me a settlement and informed me that I was responsible for the settlement plus court cost! What I have been paying you for the last two years? For lawyer representation, I wouldn't need a lawyer if I wasn't advise to stop paying my debt, bottomline I 've been with LPG for 2 years and after thousands of dollars not 1 debt has been validated.

I enrolled with LPG in May , which was highly recommended at the time. I asked numerous questions and had the salesperson clarify details repeatedly to ensure my understanding of the program. I even reviewed the contract before committing. Initially, everything proceeded smoothly with follow-up calls and consistent information. However, by late 2020, discrepancies arose; I was served court papers despite assurances of debt invalidation. The company admitted to a mistake without resolving the issue. Despite frustration, I continued their services. By January , I was expecting communication from credit bureaus, but by November , there was still no progress. LPG's acquisition of another company in summer 2021 did not improve the situation. Promised quarterly updates were missed, and reaching customer service was difficult. After 18 months of unfulfilled promises, I sought to cancel and get a refund as initially stated, but my request was denied. Despite regular payments, LPG failed to deliver, providing excuses instead of solutions.

I just signed up with the Litigation Practice Group & realized that I've been "Scammed" too along with the others that have written into you filing a Complaint! I was told by my *** FCU that they couldnt stop any monthly payments that were due each month from any of my Creditors using my Debit card that I set up with them for payment! Stop payments could only be applied to my *** Numbers used. When I realized that I changed my mind after realizing that this Litigation Practice Group wasn't going to do anything about it to help me & that after each Creditor deducted their amount each *** not having the funds in my checking to cover it, that the *** would attach on each one a $30 *** Fee! I would be in the hole to my *** over $1000 by then with NO way to get any money to help myself! I'm 74 years old &!live on a fixed income! So far, this Litigation Practice Group has only taken out the first payment of $348.84! A gentleman at my *** told me that they couldn't stop payment on the amount until it cleared with an *** No on it & then I could come into their office & pay $30 to stop payment to have the funds put back into my checking account. Well, after this Litigation Practice Group took out my 1st payment, which was suppose to come out on March 10. 2022 come but didn't come out until March I1, 2022, I decided March 9, 2022, to pay my Credit Card people since I was already 1 month behind in payments! The money wasn't deducted until March 11, 2022! I called my *** & told them I wanted to stop *** told me they couldn't do it cuz It would have to be reimbursed from the litigation Practice Group since I initiated the transaction with them! They even had the *** No they needed which is: *** #***. Can the Litigation Practice Group *** ME if I close my checking account at *** FCU? Please I need your help to get out of this! A friend lent me $500! Thank You!

I began the debt relief/validation process with the former Litigation Practice Group in Nov 2019. I was assured that my debts would be invalidated or settled within 24 months and my credit report would be cleared after 24 monthly payments. They suggested I should cease payments to my creditors and promised to handle all communications, including sending letters to negotiate settlements. However, after 20 months and $16083.00, no debts have been settled. Creditors continue to contact me daily. Upon inquiry, creditors confirmed they had not been contacted by the law firm. Only once did an attorney from the firm reach out to discuss a legal summons, proposing a settlement that required additional funds from me. Recently, I received another summons without a settlement and an email from the firm suggesting bankruptcy as a solution. With my contract ending in 11/22 and my credit score significantly reduced, I demand a resolution or a full refund and am reaching out to my attorney general and the state bar association.

I signed up with Litigation Practice Group in Nov 2020 to invalidate my credit card debt. I was continually promised I would see finalized results in *** months. It was extremely difficult to get a straight answer from customer service when I called to be updated on my 8 accounts enrolled. I kept being told they were waiting on the creditors, just be patient. 1 of my accounts filed a judgement against me, and LPG assured me they would represent me in court and that I would be assigned a local attorney. I never received representation for my court case, the "local attorney" that I was assigned was then UNASSIGNED, and no one showed up on my behalf. LPG never responded to the judgement in the 10 day allotted time frame, so then I received default judgement paperwork. Only after I received the default judgement, LPG THEN sent me a Stipulation judgement with a settlement amount of more than I enrolled this account with! The other 7 accounts I had, never had any movement or changes in the entire 24 months I was with them. They would tell me the creditors have 30 days to respond, then it was 90 days, and when I called LPG after the 90 days to see what next steps were, they could never give me an answer. I repeatedly asked for someone in the legal department to call me, for MONTHS, and I never received a call. I was never able to speak with an actual attorney. I enrolled with $60,000 in debt. When I called to cancel in Nov 2022 because I was tired of the nonsense and paying them for nothing, they first advised I was not eligible for a refund. After going back and forth, they said I would be refunded for the amount of my settlement which was $7500(which I still have not received). I paid them over $10,000! $7,500 is not acceptable when now I have to settle with those 7 creditors on my own for MORE than I enrolled with. ***, who I spoke with said she would look into an additional refund. Now when I am requesting an additional $2,500, they are not responding anymore!

I sought Debt solution services through Litigation Practice Group to help resolved my debt. I became a member of their program May. When I enrolled in their program I had decent credit. I had credit score close to 700 and did not have any collections nor was I delinquent with my bills. I paid all my bills timely. However I did have a high debt ratio because of high balances on credit cards and personal loans. They helped me save $700 a month. My contract agreement is to pay $676 a month which was fine when I was paying out double that a month to my creditors. The first issue I encounter with this program was obtaining a letter from them explaining to my government job their role in helping me resolve my debt. I work for the federal government and have to be cleared suitable to maintain my position. I was up for recertification and required to submit a financial disclosure. I was instructed when I joined this program to stop making my regular payments ( red flag) so they can negotiate with my creditors but I did not know stop making my payments would affect my job. They expressed to me they can give something in writing which was a task in itself which they did eluded to my job that my debt will be resolved in 3 months not the case at all. Next issue I was charged two payments in month of November. I did not receive any notification that there was error and resulted for my bills to suffered. It took a while to receive a refund. Final issue I was charged again in April 7th and April 18th of 2022 two payments with no indication of an error or notification at all. I have emailed, called, and used their client portal to follow up with the issue. I finally got through and was told it was an error again but they did not know when they will refund my money back to me this resulted of my mortgage payment bouncing on April 18th. I requested removal from LPG no reply. Please read the reviews from customers complaint about double payments. I want to berefunded

I applied for with Litigation Practice Group, Debt Resolution Program on 02/24/2022. The program was to take affect/start on 03/01/2022. On 02/28/2022 I called LPG and CANCELLED my Debt Resolution Program. The lady that I spoke to, told me I would definitely be getting my REFUND of $ *** as LPG has already taken that money out of my bank account, even though I CANCELLED the Debt Resolution Program on 1 day prior to it starting. She stated I would receive my $ *** REFUND within 7 - 10 business days. I have called LPG at ***, more than 18+ times, been promised by LPG Supervision 4 times I would be getting my REFUND sent back to my bank account on exact dates. This has not happened! I spoke to *** a Senior Underwriter as well, but once again a broken promise. I called *** and she basically refused to call me back twice. LPG has this common practice, to blow the customer off by telling them they would take a message and someone will call you back within 48 - 72 hours. I left 4 messages to have LPG call me back? No one from LPG called me on those 4 attempts to speak to live person. I also sent LPG 4+ E-mails to *** and asked them to respond back with an E-mail. When you send an E-mail, LPG has an automatic computer response saying they got your E-mail. I NEVER GOT AN E-MAIL RESPONSE BACK FROM LPG. During this time, where I should have already had my REFUND, my Bank account got "HACKED", so I had to close all my bank accts: and open a new one. I immediately called LPG on 03/29/2022 and sent them an E-mail with the new account. Another Manager told me my refund was sent back to my bank acct: on 04/01/2022. Today 04/21/2022, I called LPG twice. Of course they would call me back within an hour of 12:12 pm CST. I waited 6 1/2 hours before I called them back at 6:29 pm CST. I was put on hold/ignore until 8:09 pm CST, the line disconnected. LPG has had my money, which they basically Embezzled from me for 57 days & 38 business days?

At the end of July, I received a phone call from an individual claiming to be from LPG litigation, offering assistance with credit reports. This person sought authorization to withdraw funds from my bank account on August 3rd. I explicitly refused, stating that I would only consider their services starting September 3rd, allowing me time to organize my bills. Despite this, they proceeded to withdraw money on August 3rd. A few days later, I was asked to send my bills, which I partially did, as I had not yet compiled all of them. This was my reason for not authorizing the August withdrawal. Our discussions continued, and I agreed to send more bills. Towards the end of August, I was instructed by another LPG representative to send all my bills again, which I found redundant and refused. She warned that this would incur additional costs, but I stood firm, citing a prior agreement and my fixed income. After calling them out as scammers, I was contacted again, accused of being forgetful, but I maintained my stance, denied the August authorization, and insisted on the September agreement.

We received a mailer from a certain LLC. My husband called on 10/5 and spoke with a representative. He requested a debt consolidation loan based on the mailer's implications of paying off debt with a lower interest rate. The representative spoke quickly, making false promises, and suggested a $250 monthly payment to invalidate the debt, advising my husband to stop paying the creditors. He opened two accounts with the firm, even though I was not present, and had my husband sign documents electronically. All bank details were shared, and an auto-payment was set up through the firm, with no option to modify it without contacting them. After the call, my husband felt uncertain and found numerous complaints online. On 10/10, he requested account cancellations. His was processed by 10/15, but mine remains open. Despite cancellation requests, they attempted to process payments, so we preemptively closed our bank account. We've been calling daily to close my account and are told it will take additional time. Today, a firm representative said it will take 5 business days. I am eager to have my account closed.

The Main Shareholder and President is a detail-oriented professional with strong technical Law Skills, a visionary leader committed to growing his practice and honoring his clients. This dedication inspired me to sign the Agreement. I'm in the 'validation-debt' program. Since Sept. 20, 2021, only two accounts are in my Agreement: a personal loan and a credit card. My credit has always been rated excellent. A family emergency in April due to Covid19 forced me to apply for the loan. Since starting the program over 240 days ago, the only action taken was sending a validation letter to my bank and a cease and desist letter. The letter sent in December has not been responded to by the bank within the required 30 days. Currently, there is no follow-up or tasks. I've received calls from over 10 customer service representatives without a solution. Additionally, I was charged twice, $489.76 each time, on March 2, 2022, and April 9, 2022. The second charge caused multiple overdrafts in my 23-year-old bank account, which had never had an overdraft before. My bank is investigating this issue. My account is currently on hold, preventing me from making or receiving payments. Thankfully, the company covered $516.76, including one overdraft charge. I have enough reasons to: 1. Cancel my agreement immediately. 2. Request a return of the $2,448.80 paid since starting this agreement. I seek Complaintsboard.com arbitration for this claim and support to reinstate my bank account, which is on hold. It's crucial that the reimbursement is sent via express mail to my address. 3. In the worst-case scenario, if I don't receive a positive response or my funds back, I will have to engage my lawyer. Thank you.