Lincare / Enteral Central — customer service
My son is a longtime lincare patient. He has received his formula, g-tubes and supplies from enteral central for years. I am utterly and completely frustrated by lincare and enteral central because their phone system does not work correctly. My phone rings, I answer, there is silence and then a beep letting me know they've disconnected. The same thing happens 10 minutes later. I call back and am placed on hold for 5 minutes then an answering service takes my number and tells me they will be calling back. Hahahaha the best part is this: they call me back, I answer, there is silence and then the disconnect beep.
What kind of half-arsed customer service is this? My son has 4 days of food left and I can't freaking get in touch with them to place his order.