Menu
LG Electronics
LG Electronics Customer Service Phone, Email, Contacts

LG Electronics
reviews & complaints

www.lg.com
www.lg.com

Learn how the rating is calculated

2.2 1533 Reviews

LG Electronics Complaints Summary

445 Resolved
1079 Unresolved
Our verdict: When using services from LG Electronics with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for LG Electronics has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of LG Electronics. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

LG Electronics reviews & complaints 1533

Filter reviews by rating
5
8 reviews
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest LG Electronics reviews & complaints

ComplaintsBoard
W
1:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics stainless refrigerator french door counter depth

The refrigerator is less than 5 years old (5/2014). It doesnt cool and doesnt make ice. Repairs are estimated at $1300 and it sounds like it is a recurring problem.
It was very costly and I thought it looked good. I have been withouot a refrigerator now for 4 weeks because the warranty company doesnt want to fix it because it will just break again. There should be a lemon law for refigerators. LG would wiolations.in for most v

Read full review of LG Electronics
Hide full review
ComplaintsBoard
J
6:53 pm EST

LG Electronics refrigerator

Called service for an error code FF. Reset by turning off for 30 minutes. Error code gone, but now the fan is so loud we can hear it thru the whole house. They told us it's too bad and we have to wait for it to go out. We will lose all our food. Clearly it's going to go soon and drive us crazy from the noise in the meantime. We need the warranty honored and fix this issue.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
B
9:56 pm EST

LG Electronics warranty/repair lg french door refrigerator lfxc24726

We live in Maui/Hawaii and have a LG French Door Refrigerator LFXC24726 bought at Lowe's Maui for $2, 373 in November 2015.

On January 22, 2019 we noticed that our fully-filled fridge was no longer cooling and the frozen food was thawed even though the compressor was running. We contacted LG Customer Service by phone. Our device has a Smart Diagnosis feature that allowed us to transfer the device's data via Smartphone to LG person while we were talking to him. After evaluating this data, the Customer Service employee informed us that we had opened the refrigerator door 26 times within the past 24 hours (absolutely not correct) and that the appliance would therefore no longer work!

To solve the problem, he asked us to open and close the freezer door three times in a row. We were surprised that he didn't ask us to additionally wear a red hat, jump on our left leg, sing Hallelujah and make a selfie of ourselves. After 6 hours of waiting, we were supposed to get back to LG if the device didn't work - and the device didn't work (!) and we called LG again.

Shortly after the phone conversation we got this email from LG Customer Service: "because sealed system is actually dificult to repair it might take a little longer to get the unit fixed. to help get your unit repaired as quickly as possible, heres what i can do... im going to ship 2 commonly used parts directly to your home so that the tech will have them at
the time of their visit. PARTS WILL BE SENDING: compressor 1, drier 1"

When we called on January 23rd when we could expect the repair, we were told that LG would first have to find a "third party" on Maui to carry out the repair, the Customer Service department would have 3 - 5 days to do so. We were stunned, because it is a 3 years and 2 1/2 months old unit, whose compressor must not break after 3 years and that's why LG has a 10 year warranty on it. We live here on a small island in the middle of the Pacific Ocean with only 100.000 inhabitants, but still: After this LG appliance was sold a hundred times at Lowe's and one or the other (maybe already many) LG refrigerator has surely needed a repair service already, there will probably be a LG cooperation partner on island! By the way, LG categorically refused to provide a smaller rental unit.

On 25 January we received this email from LG: "We regret to inform you that we were unsuccessful in locating a Servicer and will need to escalate to our Resolutions department. Please upload a copy of your Proof of Purchase (Receipt) ... they will promptly review."

On 26 January (Saturday) we sent LG the Proof of Purchase.

On 28 January (Monday) we called LG again. We learned that the Resolution Department has just received the case for processing and now has again! 5! more days to process it.

It is certainly not necessary that we express our annoyance about this absolutely unacceptable, actually even customer contemptuous "service" of LG and that this will be our first and last LG device.

We will report here on how this matter is developing.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
R
2:03 pm EST

LG Electronics stylo 4 mobile telephone

27 January 2019
T- Mobile Customer Service,
P O Box 37380
Albuquerque, New Mexico 87176-7380

I am disappointed with T-Mobile. I have been a customer for many years and in the past have resisted moving to another cellular-phone provider.

My disappointment is a result of a recent mobile phone my wife bought me for Christmas. I have used a Samsung Galaxy Avant for years and have been satisfied yet I often get news and email via my mobile phone rather than computer. The small screen size is a disadvantage.

My wife purchased an LG Stylo 4 phone from a T-Mobile store because of the large screen. She purchased it late November but it was not used until Christmas day, 2018. She paid cash.

The phone quit working about two weeks later. Everything appeared functional but the microphone. I could hear but not talk. The next day the unit would not turn on.

I took it to the local T-Mobile store. There were two small spots on the screen and the T-Mobile person promptly stated water damage. How could he quickly decide this? Water damage is not warranteed. The screen did have a screen protector. He suggested I cover the phone with rice to remove water; T-Mobile would do nothing about the phone. The phone has been covered with rice with no improvement.

Later I called T-Mobile and talked with a representative. He promptly transferred me to the LG representative who said I could send the phone to them, pay $19.95, and they would look at it. If the result was water damage they would not attempt to repair it.

The phone has been treated similar to the Samsung phone I still use. I did charge it in the bathroom; steam from a shower could be a cause. This the same place I have charged my Samsung phone for years. I may have used the new phone in a snow storm - common in Utah - again, treatment of the phone has been similar to the Samsung. Is the LG design is faulty?

I suppose that LG may not be a reliable yet I have LG kitchen and laundry appliances and they appear to be excellent.

I am disappointed in T-Mobile and may move to another company. I am eighty years old, retired, and on fixed income. I don't need the expense of constantly replacing faulty products.

Richard Hemingway
[protected]
9024 Cherbourg Place
Sandy, Utah 84093
Copy: John Legere, President T-Mobile
LG Customer Service

Read full review of LG Electronics
Hide full review
ComplaintsBoard
M
1:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics complaint

• I contacted the customer service for the maintenance of an automatic washing machine the machine still in warranty
• LG Egypt was sent to the maintenance representative and explained that the washing machine needs a power card
• after two days someone contacted me to fixing and replace the new spare parts (power card) and during fixing the representative discovered that the new spare parts is not suitable for the model washing machine and during that he broke the buttons of (Time Delay)
• The representative told me he will communicate with the company and tell them what happened with the broken buttons and the power card
• I contacted the customer service again next day and I explained my complaint in details and send the pictures (attached) but the response from their side shocked me and they deny that and told me the broken buttons is misuse
• washing machine serial no. 603TWNM0V655 and model FH496TDT24.ALSPEEC Made in Thailand
• my contact cell phone +2 [protected]

Thanks
Mina Rizk

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
C
11:16 am EST

LG Electronics microwave

I had mine LG LCRT2010ST one year and 10 months and the magnetron tube failed. Customer service only pays for the part. No way should it have failed not even being 2 years old and they would not cover the labor. My husband died in October and my microwave broke a few days later. It was a few months before I called customer service because of everything going on. I called they yesterday. They said to send my receipt and they would send it to "Higher Ups" for approval for labor costs. I did and they denied my request for repair.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
M
3:37 pm EST

LG Electronics very bad customer support in Egypt

Dear manager of LG
I would like to complain badly from customer service and support
I bought a smart TV 49UK6300 only 3 months ago and I developed a serious problem as motherboard died and I called call center and they sent me an agent and they took the TV for repair 21 days ago
Since then they never contacted me again and I kept calling the call center and they never helped me
Please sir they should have shown some respect for customer
Please help me to solve my problem
Tell me what to do

My email.
[protected]@windowslive.com
My phone
+[protected]

Read full review of LG Electronics and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
R
R
Raghda Elmidany
, US
Jan 31, 2019 11:17 am EST

Dear LG Manager,
I would like to complain about customer service in Egypt as The problem started since two month ago my refrigerator New LG inveter linear compressor stopped working so i called the customer service in Egypt, they said that they'll call me and send me some one to check for maintenance I mean so that person came and said that he'll try to solve the problem and call us again but since then I've been calling but nothing happened they sent the same person again he said that the refrigerator must be changed as the spare parts of this refrigerator isn't available so we will change for you the refrigerator as it's still in the warranty period and since then no one called or came, at first when I bought this LG Brand is a well known one I thought that I'm buying a good one according to reputation for years so I thought of sending LG corporation in South Korea as this is my last hope before going back to them here in Egypt n returning it back and take my money or sharing on social media this incident as I've been for 2 month or more without placing food in a refrigerator n this isn't acceptable at all so plz if you can contact or help me by calling them and reply me back through my e_mail (rony_moe@hotmail.com)
[protected]
Thank you for your time

ComplaintsBoard
A
6:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics lg 49" 4k tv

Upon arrival to lg tv store in cairo festival city, cairo, egypt lg sales agent in store recomended the 49"instead of the 55" for my room dimensions, when I arrived home I found the screen small and returned to the lg store 2 days later to replace the 49"screen with a 55" one and pay the differnece in price, this was refused by the store specially mr. Mohamed wagdi, stating that the remote control was out of its original packaging!

This is against the policy on the invoice which states that the product could be replaced within 14 days of its sale...

This gives a bad reputation to a reputable company such as lg

Read full review of LG Electronics
Hide full review
ComplaintsBoard
A
4:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics lack of consideration on doing responsibilities from lg representative

I am writing to complain about a technical problem and express my dissatisfaction with your product that has caused me great discontent about LG products. I bought an LG side by side refrigerator on 2013/08/04 vide Serial No. SX 5027TF-210KRVQ2F903 but it stopped working 3 months ago and since then its cooling system is not as effective it should be and the freezer does not work well. I called LG representative in Tehran and they sent their technician. The problem as the technician said was the malfunction of the solenoid valve. He repaired it bt a few days after that it stopped working again. Therefore, I would request you to advise me immediately as to what I should do in the matter.

I greatly appreciate your help.

Sincerely Yours,
Ali Movaghari

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
B
3:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics after sales service

Good morning my name is Babis Boulougaris and I am from Greece. Two years ago 24/11/2016 I spent 2000€ in order to buy my first oled TV a 55B6V (S/N:610MALF8U080) and of course I chose LG brand following their well established reputation about making the best oled panels in the market. The picture quality of the product is fantastic. However three weeks ago I saw a YouTube symbol and a local channel symbol in the upper left corner. Also a Netflix logo in the down right corner as well. My usage of the product is a typical TV usage. We use the TV about 3 hours per day, we don't play games and we never leave the TV on if someone is not using it. When I saw it I thought may be a temporary image retention so I did the noise clearance but unfortunately the marks on the screen remain. I contacted with the LG in Greece but their answer is that the product is by 1 month out of warranty so I must pay for the repair. I find difficult to believe that a brand like LG does not care for the longevity of a high quality and high-priced product as it is advertised and accepts as logical to have this kind of problems in two years of average customer usage. I chose the brand because of their well established brand name and the customer trust that occurs from it. I believe that you will check my case and I will continue to enjoy my beautiful TV .

Thank you

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
F
12:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics deplorable warranty repair scheduling service

I tried to set up an appointment for warranty repair on our 8 month old oven and ran into huge issues with your phone staff. I wanted an appointment on Friday the 18th (over two weeks away) so I could take (unpaid) time off work that best fit my schedule. I was told that they would make the appointment for a Friday two weeks off and they would call back to confirm. They called on the Sunday before and said the appointment was for Wednesday. I said I needed it for the Friday and that I had already scheduled the time off. They told me they would check with the repair center when they opened on Monday morning and get back to me. No one called. I called LG on Wed. to see what was happening and was told that the appointment was now for the following Wed. When I expressed my dissatisfaction with this, they spoke internally and said they would call back. They didn't. (on a side note, I left my number to complete my customer satisfaction telephone survey and they didn't call back--TWICE). I called back again and was told they had sent me an email. I didn't get one--don't know if this was a lie or a mistake (sad to have to say for sure). We went back up the chain of command there and eventually I was told that the service people weren't working on Friday the 18th at all and this was the first I was told of this. I had already taken the time off for the 18th, too. They offered me and additional 6 months manufacturer's warranty as compensation. NOW WHY WOULD I WANT AN ADDITIONAL 6 MONTHS MISERY?, ESPECIALLY IN THE CONTEXT OF MY ALREADY HAVE PURCHASED AN EXTENDED WARRANTY THROUGH HOME DEPOT? They said the service people were working on the 25th, so now I have taken that time off too. I eagerly await their confirmation call. I can't wait to see how this can further get screwed up.
This treatment is deplorable and one that cannot be tolerated. I spent three thousand for this range and LG can't even book a repair. No wonder people go to Costco to buy big ticket items. I can just take it back there and get a new one, no questions asked. No hoops. No lies. No errors. LG should be ashamed of itself.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
S
3:15 am EST

LG Electronics vacuum cleaner model vi-3870hts

hello
I correspond with you from Iran. I bought a vacuum cleaner model VI-3870HTS from your products in March last year, which unfortunately failed and broken its handle after a few days (Hose Assembly, Flexible) without any res . I went to your after sales service representative in AHWAZ city in Iran for repairing it, but it seems there is a fundamental problem in design or material of them that never report to your company because there was many case like me. LG Company don't accept any responsibility now, why?
Excuse me, may be it seems impolitely, but I believe, this is shameful for a big company like you.

Please investigate and take prompt action.
I will send you pictures and documents about subject, if necessary.

Thanks a lot
Shapour Broumand

Read full review of LG Electronics
Hide full review
ComplaintsBoard
C
6:57 pm EST

LG Electronics countertop microwave oven

I called on Oct 22 2018 to get tech support for a microwave oven that seemed to be working fine but would not heat anything in the oven. The customer service rep was informed that I had purchased the microwave a year and a half before my call to LG. He informed me not to worry that I would be getting a check for the defective oven. after several days I called again was informed again that I was receiving a check In the amount of my original purchase. I thought wow what a great company, so I purchased another LG Microwave. A couple of weeks later still no check, no email, no mail, so I called again. Again I was informed I was receiving a check. Today I called customer service again and have been informed that I will not be receiving a check. I would NEVER have purchased another LG product if I had known they were deceiving me about the check to replace my Microwave. Buyer Beware!
Never Purchase any products from LG a VERY Disreputable Manufacture!

Read full review of LG Electronics
Hide full review
ComplaintsBoard
H
1:55 pm EST

LG Electronics no service

Hello,

Hope my e-mail finds you well!

I wrote this e-mail to complain about something i cannot believe happens at your company, as i know you are one of the major companies worldwide.
I have a washing machine WD-12476RD since 2010, suddenly stopped and i called customer service and the technician informed me that there are 3 parts needed to replace, I agreed but unfortunately the following day customer service called to inform me that there is no any spare parts for this model since they stopped manufacturing this model!
How come someone trust your model again if there is no customer service for some products after several years?!
What i should do with the washing machine i have?!
Even I offered to them to replace it with any new one and i will pay the difference but they refused!

Your help is really appreciated!

Regards
Hossam Tarraf

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
C
1:08 am EST

LG Electronics lg 4k tv screen issue

A 70UF7700 LG 4K TV set was purchased in February 2016 at a cost of more than $3, 000. It has developed a back lighting display issue that has resulted in a dark spot of about 12- 16" appearing in the middle of the screen. This spot is readily visible as a large shaded area when watching television. Although the warranty for the TV has expired, it should not be unwatchable with such a large artifact in less then 3 years. I first contacted a local repair shop by phone to describe the problem and received a response that in all probability, the screen would have to be replaced and that it would likely be more cost effective to replace the TV. I immediately followed up with LG on January 9th, providing them with a bill of sale and photos of the very poor image quality. They advised me that the TV was out of warranty and would do nothing to resolve the issue. I was given the name of a local LG TV repair shop to contact. I contacted them and was told to bring the TV in for assessment and advised that even if it was irreparable (which I had already been told is likely the case) I would be charged at least a $100 diagnostic fee. I called LG again on January 10th, to ask them to pay for the diagnostic fee. After all, if the TV must be replaced, why should I also have to pay even more to have this confirmed, particularly when LG refused to provide any support for their defective television? Subsequent contact with LG resulted in another terse reply by e-mail telling me that the TV was out of warranty and any request for assistance is rejected. See attached e-mail message from LG. I understand that it is out of warranty but a $3, 000 TV set should last more than 2.75 years!

The set is defective and should be repaired or replaced by LG. I asked to speak to a supervisor and was told none was available. I then asked for a follow up call and none was received. LG is obviously disinterested in resolved this issue.

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
L
9:20 am EST

LG Electronics delivery

Good Morning,
My husband and I ordered a refrigerator, gas stove, microwave and dish washer on November 24, 2018 from Selma, CA. As of today January 8th, 2019. It has not been delivered. We have called the delivery truck, home depot to see what's going on as of today, our appliances have been rescheduled 3 times. At this point. I'm very frustrated with the quality of service the whole system has provided. We spoke to an LG manager and they promised someone would call us for delivery, as of yet no one has called us. Who can you referrer me to speak to about my complaint. All I want is my appliances that I paid for 2 months ago delivered is that so difficult?
Call [protected] or email [protected]@gmail.com

Read full review of LG Electronics
Hide full review
ComplaintsBoard
G
10:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics 65' lg 4k tv

I purchased an LG model 65SK8000PVA in November of 2018 and have lighting problems evident during dark scenes. Vertical lines appear, breaking the viewing area into 5 distinctive lighting panels. I called customer support last week on 3 occasions with no resolution to my problem. Customer Service has been less than helpful. I own other LG TV`s in my home and love them, which is why I purchased this recent 65". I can`t believe the difficulty that I am having getting a replacement only 6 weeks after purchasing a defective product.

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
S
9:52 am EST

LG Electronics fridge

Our compressor on our LG fridge ceased on December 9th. We had a service person look at it from an independent contractor who confirmed it was the compressor but said it was difficult to get parts from LG. As a result we signed up to the LG warranty extension. A service person showed up after ten days on December 19th, but didn't have the parts and told us he wasn't approved to fix compressors. This was despite the fact that we told the service department what the problem was and what they needed to bring.

A second service date was scheduled for December 24th. We phoned on December 24th to check on the status of our service call to be told that it had been cancelled. But no one had notified us prior to us calling. We were then informed that no one was available prior to January. LG said they would call about scheduling a date. We contacted LG and was given an appointment for January 7th and that we would receive a text to confirm on January 6th. We did not receive a text. When we called on January 7th, we were told that the appointment was not happening as no one had scheduled it. Once again we were mislead about the service appointment and had to call ourselves to get any update.

We still have no idea of when or if someone will fix our LG Fridge

We are now a month without a fridge over an important holiday period and have consistently been mislead about when it would be fixed and also that they could fix the fridge.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
V
9:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics french door refrigerator counter depth model:lfxc24726s

$3000 and 3 years later fridge died. 2 Appts made by LG for technical support by company called A&E who didnt show up for either appt. 2 Days of my time wasted. LG sent a compressor and dryer to my house (guess they must have had a clue as to what had gone wrong) for the A&E repair person. They're still lying in my hallway. When is LG management going to take responsibility for their products. They're hiding out and uncontactable. We are fobbed off by their pleasant customer service people on a daily basis. Never, never, never again will I buy an LG product. I look forward to seeing this company go out of business. There really should be a class action suite against them. The more I read about their failing refridgerators, the more I realize this has affected people across the country.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
C
3:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics false advertising. need to buy magic remote for ai features

I purchased an LG 50UK6500AUA smart TV which is an absolute piece of crap. After a tedious and unintuitive setup process which did not initially work for DirecTV ( I had to enter several different codes to find the correct one for the TV)
In order to use the Google Assistant feature which is a prime selling point of this TV, you have to purchase a separate Magic Remote. The remote that comes with the TV does not have the Google Assistant functionality. I believe that this is false advertising leading the consumer to think that they are purchasing a device that has the ability to function as advertised. No where is it stated on the box, the limited instruction manual, or the advertising material that you have to purchase a separate Magic Remote for the television to work as advertised.
I had previously purchased an LG washer and dryer which also had SmartthinQ features which were totally useless.
I think I've learned my lesson now: no more LG products for me.

Read full review of LG Electronics
Hide full review

LG Electronics Customer Reviews Overview

LG Electronics is a global leader in consumer electronics, home appliances, and mobile communications. The company offers a wide range of products including televisions, refrigerators, washing machines, air conditioners, and smartphones. With a focus on innovation and technology, LG is committed to providing electronic solutions that cater to the modern lifestyle. Their products are designed with an emphasis on energy efficiency and user convenience. LG also provides business-to-business solutions such as digital signage and solar panels. Customers can expect a diverse portfolio of electronic products that aim to enhance daily life and work efficiency.

LG Electronics In-depth Review

Product Range

LG Electronics gives many kinds of products like TVs, phones, things for house, and sound systems. They have many choices, good for different people and money plans. LG is special because it has many different things to choose from.

Quality and Performance

The stuff from LG Electronics works very well and is good quality. People who buy them are usually very happy, showing LG makes things you can count on. They are as good as or better than other companies' things.

Innovation and Technology

LG Electronics really likes to make new things and use new technology. They make products with new features that stay ahead in what's selling. Their smart TVs and house items that connect to the internet are very impressive.

Customer Service and Support

LG Electronics helps customers well through phone, email, and chatting live. They are quick to solve problems, making customers have a good feeling. Most people think the help and service they get from LG is very good.

Pricing and Value for Money

The costs of LG Electronics' things are good for the quality and stuff you get. They give more for the money when compared to other companies. Sometimes, LG also gives sales, special deals, and warranties that make their things even better to buy.

Sustainability and Corporate Social Responsibility

LG Electronics works hard to not harm the planet. They try to make less waste and support green actions. LG also helps in communities and cares about social issues, showing they are a company that does good things.

Reputation and Trustworthiness

LG Electronics is known as a company you can trust. They have a history of making things that work well and people like. There have been some problems, but LG works to fix them right.

User Experience and Website

The LG Electronics website is easy to use and looks nice. Finding what you want and buying it is easy. They also have helpful things like guides and help from customer service easy to find.

Overall Rating and Recommendation

Looking at everything, LG Electronics gets a high mark. They have a lot of good products, make new things, help customers well, price things fairly, are good for the planet, have a good name, and their website works well. We think LG Electronics is a good choice for people looking for new technology that they can rely on.

How to file a complaint about LG Electronics?

Here is a guide on how to file a complaint against LG Electronics on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LG Electronics in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with LG Electronics. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against LG Electronics on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact LG Electronics customer service

Phone numbers

8800 200 7676 1800 315 9999 More phone numbers

Website

www.lg.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with LG Electronics?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LG Electronics Customer Service. Initial LG Electronics complaints should be directed to their team directly. You can find contact details for LG Electronics above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about LG Electronics. Discuss the issues you have had with LG Electronics and work with their customer service team to find a resolution.