Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Cars and Trucks Lexus Complaints #22-41
Lexus

Lexus review: Driver side rear window motor

M
Author of the review
4:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

8/20/20: Performance Lexus of Cincinnati installed new window motors/regulators in both back windows.

5/3/21: Driver side window motor was loud & slow & then stopped working. Took to Lexus. They said was simply off track & put it back on track. I stopped using the window unless necessary bc it was still loud & slow.
(The passenger side motor installed at the same time had zero issues)

5/2022: I let Lexus know driver side window still wasn’t working properly & also has a new loud clicking noise if used.
-Lexus did nothing.

4/2023: Driver side window no longer works.
-cannot be used. I brought car to Lexus & they want me to spend money on other parts which doesn’t make sense since the motor won’t work.

4/26/2023: I had an independent body shop (Zangs) assess driver side window. I was told the window motor is overheating & won’t work bc the regulator for the window motor was bent during installation. I need a new motor & regulator again.

I advised Lexus & they refuse to replace the faulty motor/regulator. Zangs autobody called Lexus to try to help me get this resolved but Lexus won’t budge in replacing the motor.
Lexus need to make right what they installed wrong.
Michelle Richter
[protected]

Desired outcome: I already paid for a proper motor / regulator for both back windows. One is faulty & needs to be replaced by Lexus for an improper installation & bent regulator causing the motor to overheat.

Keywords:
back windows clicking noise driver side window independent body shop loud off track passenger side motor regulators slow window motors
More
Send message
Copy link
Report
0 comments
Add a comment

More Lexus reviews & complaints

Lexus - Vehicle that can kill you! 13
Lexus - gs450h hybrid battery 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lexus - Customer support 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lexus - Be aware of brake problem! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lexus - Sudden acceleration 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lexus - Key Fob shortage
Lexus - Сertifies lease turn in with prior collision damage $10000+
Lexus - Sales Service & more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lexus - Denying me service (olatunbosun gbolade)
Lexus - Report rx350 3.5 (a) of the condition vehicle abnormal jerking and lost power
View all Lexus reviews and complaints

  1. Lexus Contacts

  2. Lexus phone numbers
    1800 023 009
    Click up if you have successfully reached Lexus by calling 1800 023 009 phone number 9 9 users reported that they have successfully reached Lexus by calling 1800 023 009 phone number Click down if you have unsuccessfully reached Lexus by calling 1800 023 009 phone number 7 7 users reported that they have UNsuccessfully reached Lexus by calling 1800 023 009 phone number
    57%
    Confidence score
    Australia
    8800 200 3883
    Click up if you have successfully reached Lexus by calling 8800 200 3883 phone number 1 1 users reported that they have successfully reached Lexus by calling 8800 200 3883 phone number Click down if you have unsuccessfully reached Lexus by calling 8800 200 3883 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling 8800 200 3883 phone number
    100%
    Confidence score
    Russia
    +81 800 500 5577
    Click up if you have successfully reached Lexus by calling +81 800 500 5577 phone number 2 2 users reported that they have successfully reached Lexus by calling +81 800 500 5577 phone number Click down if you have unsuccessfully reached Lexus by calling +81 800 500 5577 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +81 800 500 5577 phone number
    100%
    Confidence score
    Japan
    +44 345 129 5484
    Click up if you have successfully reached Lexus by calling +44 345 129 5484 phone number 1 1 users reported that they have successfully reached Lexus by calling +44 345 129 5484 phone number Click down if you have unsuccessfully reached Lexus by calling +44 345 129 5484 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +44 345 129 5484 phone number
    100%
    Confidence score
    United Kingdom
    +64 800 453 987
    Click up if you have successfully reached Lexus by calling +64 800 453 987 phone number 1 1 users reported that they have successfully reached Lexus by calling +64 800 453 987 phone number Click down if you have unsuccessfully reached Lexus by calling +64 800 453 987 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +64 800 453 987 phone number
    100%
    Confidence score
    New Zealand
    +49 800 520 2120
    Click up if you have successfully reached Lexus by calling +49 800 520 2120 phone number 1 1 users reported that they have successfully reached Lexus by calling +49 800 520 2120 phone number Click down if you have unsuccessfully reached Lexus by calling +49 800 520 2120 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +49 800 520 2120 phone number
    100%
    Confidence score
    Germany
    +39 800 053 987
    Click up if you have successfully reached Lexus by calling +39 800 053 987 phone number 1 1 users reported that they have successfully reached Lexus by calling +39 800 053 987 phone number Click down if you have unsuccessfully reached Lexus by calling +39 800 053 987 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +39 800 053 987 phone number
    100%
    Confidence score
    Italy
    +31 800 0315
    Click up if you have successfully reached Lexus by calling +31 800 0315 phone number 1 1 users reported that they have successfully reached Lexus by calling +31 800 0315 phone number Click down if you have unsuccessfully reached Lexus by calling +31 800 0315 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +31 800 0315 phone number
    100%
    Confidence score
    Netherlands
    +86 800 810 2772
    Click up if you have successfully reached Lexus by calling +86 800 810 2772 phone number 1 1 users reported that they have successfully reached Lexus by calling +86 800 810 2772 phone number Click down if you have unsuccessfully reached Lexus by calling +86 800 810 2772 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +86 800 810 2772 phone number
    100%
    Confidence score
    China
    +27 800 220 000
    Click up if you have successfully reached Lexus by calling +27 800 220 000 phone number 1 1 users reported that they have successfully reached Lexus by calling +27 800 220 000 phone number Click down if you have unsuccessfully reached Lexus by calling +27 800 220 000 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +27 800 220 000 phone number
    100%
    Confidence score
    South Africa
    +886 800036036
    Click up if you have successfully reached Lexus by calling +886 800036036 phone number 1 1 users reported that they have successfully reached Lexus by calling +886 800036036 phone number Click down if you have unsuccessfully reached Lexus by calling +886 800036036 phone number 1 1 users reported that they have UNsuccessfully reached Lexus by calling +886 800036036 phone number
    Taiwan
    +971 80 053 987
    Click up if you have successfully reached Lexus by calling +971 80 053 987 phone number 12 12 users reported that they have successfully reached Lexus by calling +971 80 053 987 phone number Click down if you have unsuccessfully reached Lexus by calling +971 80 053 987 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +971 80 053 987 phone number
    100%
    Confidence score
    UAE
    +1 (800) 228-8559
    Click up if you have successfully reached Lexus by calling +1 (800) 228-8559 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (800) 228-8559 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (800) 228-8559 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (800) 228-8559 phone number
    Vehicle Protection Products
    +1 (800) 448-1505
    Click up if you have successfully reached Lexus by calling +1 (800) 448-1505 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (800) 448-1505 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (800) 448-1505 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (800) 448-1505 phone number
    Extended Service, Credit Insurance Program, Guaranteed Auto Protection
    +1 (844) 271-2617
    Click up if you have successfully reached Lexus by calling +1 (844) 271-2617 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (844) 271-2617 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (844) 271-2617 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (844) 271-2617 phone number
    Lexus Pursuits Visa Signature Card
    +1 (844) 271-2613
    Click up if you have successfully reached Lexus by calling +1 (844) 271-2613 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (844) 271-2613 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (844) 271-2613 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (844) 271-2613 phone number
    Lexus Pursuits Visa Card
    +1 (844) 271-2709
    Click up if you have successfully reached Lexus by calling +1 (844) 271-2709 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (844) 271-2709 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (844) 271-2709 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (844) 271-2709 phone number
    Lexus Credit Card
    +1 (844) 271-2622
    Click up if you have successfully reached Lexus by calling +1 (844) 271-2622 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (844) 271-2622 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (844) 271-2622 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (844) 271-2622 phone number
    24-Hour Application Center
    +1 (800) 874-7050
    Click up if you have successfully reached Lexus by calling +1 (800) 874-7050 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (800) 874-7050 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (800) 874-7050 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (800) 874-7050 phone number
    Lexus Financial Services
    +1 (800) 255-3987
    Click up if you have successfully reached Lexus by calling +1 (800) 255-3987 phone number 0 0 users reported that they have successfully reached Lexus by calling +1 (800) 255-3987 phone number Click down if you have unsuccessfully reached Lexus by calling +1 (800) 255-3987 phone number 0 0 users reported that they have UNsuccessfully reached Lexus by calling +1 (800) 255-3987 phone number
    24-Hour Roadside Assistance
    More phone numbers
  3. Lexus address
    P.O. Box 259001, Mail Drop E1-5A, Plano, Texas, 75025, United States
  4. Lexus social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
  6. View all Lexus contacts
Lexus Category
Lexus is ranked 2 among 5 companies in the Cars and Trucks category
#01 Porsche Porsche #02 Lexus Lexus #03 Peugeot Peugeot #04 Land Rover Land Rover #05 Cars & Trucks Engines 4Less Cars & Trucks Engines 4Less
Lexus Alternatives
Cars & Trucks Engines 4Less 1 review Land Rover 66 reviews Peugeot 180 reviews Porsche 89 reviews