LensCrafters review: glasses

I was told my glasses would be ready in a week, called and was told 7-10 days then told the following Friday (2 weeks). I was told they finally had the lenses that were on back order, still waiting for a call, I called again Saturday. They received the wrong lenses still on back order. They acted like I was the one in the wrong for checking on my glasses. Told me to just wait until I hear from them. I needed to stop calling. I only called when I was told the glasses would be ready. The guy who answers the phone completely clueless. The manager (female), rude and unapologetic. Going on week 3 without my glasses. Not supposed to drive without them. I'm finished with LensCrafters. Doctor was great! Very disappointed in the service from the eyeglass dept. Ridiculous! Each time I had to reach out to them. If I hadn't called I would still be in the dark.. very unprofessional, terrible customer service..