Lens.com — No lenses - no response from customer service reps!

This review was posted by
a verified customer
Verified customer

I ordered contact lenses and paid a premium so they would be delivered quicker. That was a month ago - they have still not arrived and there has been no response to the 3 emails I have sent them. I finally phoned to find out what was happening with my order. The very abrupt sales rep was unhelpful and did not resolve the problem. I'm really frustrated with Lens.com as they won't reply to my emails.

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