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Lennar review: Lennar installed the wrong grass

MStark1967 of Cape Coral, US

Nov 16, 2024 9:14 am EST

Verified customer

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We have a serious SOD issue in River Hall Country Club, Alva, Fl and I understand in Hampton Lakes as well. This sod problem exists because Lennar installed the wrong grass (Provista and not St. Augustine “Floritam” per the River Hall Design Guide) and has chosen not to do anything about it. It's common knowledge that this occurred on Weston Manor Dr., Walnut Run and additional streets in Hampton Lakes. I am currently collecting names of everyone impacted by this careless act so we can work together to resolve this problem. Some homeowners have tried but failed to get Lennar, Greenpointe and/or the HOA to resolve the sod issue. As of today, I have over 42 homes and counting impacted and some homeowners believe they have it but have not been confirmed. The Provista sod has started to migrate to homes that have St. Augustine "Floritam" causing the lawn to become weed infested. That's a huge problem considering the impact.

Currently, the HOA states they cannot do anything about this because it's the builder that installed the sod not them. However, the board should be addressing this issue not the homeowners. The board is responsible for ensuring the bylaws are followed and that includes ensuring the builders are following the design guide. The board is made up of 3/2 majority to the developer. The developer, Greenpointe, and the HOA is aware and acknowledges the problem but will do nothing to help the residents plagued with the wrong sod. The developer states we closed on our homes, so we accepted the lawns. The problem with that statement is we wouldn't have signed off if we knew the incorrect sod was installed and not per the design guide. Many of us had no idea the incorrect sod was placed until our yards were dead. Not everyone is a full time River Hall resident. Lennar has said it’s the landscaper, Juniper’s problem because Juniper is not taking care of the yards. If Juniper is responsible for the bad sod, why are other lawns in good shape? Lennar knows the grass is bad, that’s why they are making people sign non-disclosure statements when Lennar partially replaces the sod.
Our neighborhood looks terrible, and the landscaper can do nothing to make it better except offer to replace the Provista with Floritam on our dime. This is very expensive.

We need Lennar to step up for this community they are still building in. Lennar needs to replace the Provista sod with the correct St. Augustine Floritam.

Desired outcome: Replace the sod with the correct sod as showing in the design guide for all homes affected.

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Lennar Contacts

Lennar phone numbers

+1 (305) 229-6400

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Head Office

+1 (800) 509-4979

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AZ, CA, NV, OR, WA & CO

+1 (410) 423-0407

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Delaware & Maryland

+1 (305) 229-6447

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Ft. Lauderdale, Palm Beach & Miami, FL

+1 (904) 380-0818

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Jacksonville, FL

+1 (800) 698-1929

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Melbourne, Tampa & Orlando / Winter Haven / Clermont, FL

+1 (866) 226-4057

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Naples / Ft. Myers & Sarasota / Manatee, FL

+1 (770) 670-2770

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Georgia

+1 (952) 249-3000

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Illinois & Minnesota

+1 (877) 536-6274

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New Jersey

+1 (704) 542-8300

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Charlotte & Greenville, South Carolina

+1 (919) 337-9444

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Raleigh, North Carolina

+1 (843) 266-4464

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Charleston & Myrtle Beach, South Carolina

+1 (615) 465-4333

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Nashville, Tennessee

+1 (512) 418-0258

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Austin, Texas

+1 (469) 587-5308

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Dallas / Ft.Worth, Texas

+1 (281) 874-8521

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Houston Area, North, Texas

+1 (281) 874-8468

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Houston Area Northwest, Texas

+1 (281) 874-2953

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Houston Area South, Texas

+1 (210) 403-6200

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San Antonio & South Texas, Texas

+1 (877) 566-0437

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Northern Virginia / DC Area, Virginia

+1 (757) 603-4697

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Williamsburg, Virginia

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