Lane Furniturerecliner

This review was posted by
a verified customer
Verified customer

After a house fire, my husband and I had to replace some of our furniture. We decided to also buy a recliner for my husband. We bought a Lane because it was fluffy and softer than a Lazy Boy. From almost day one the chair has sat crooked. The reclining mechanism has had to be fixed twice and now it won't even rock. It feels like there is something under the chair preventing it from moving. It also sits way back when you sit down in it. My husband, who is 6'2" can't even reach the floor because of it. It makes a banging sound and it's just ridiculous. After contacting the furniture store about getting our money back, we were told that Lane doesn't offer a money back guarantee. Imagine that! No wonder...their furniture is crappy and if they did offer the guarantee they would lose everything. Well, the battle continues and we are being persisitent about getting our money back...tune in next time!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem