Just left this facility with no lab work because phlebotomists here don’t wipe off your arm before inserting the needle. I stopped her after she already inserted the needle in my arm dumbfounded. Told her she is unsafe and putting me at risk for not wiping off my arm and Lord only knows if the needle was clean. Also I think she was high because she looked lethargic the whole time. I will be contacting the managers or whoever is in charge because this lady is putting patients at risk and clearly could care less and needs to be removed from her position ASAP! Absolutely unacceptable!
Desired outcome: This phlebotomist knows better than to risk patient safety. She should be fired. Training doesn't mean anything when she could care less about patient safety.