La Quinta Inns & Suitesthe girl who checked us in was extremely rude

M Nov 17, 2019

My husband who is a senior citizen/veteran was checking us in at Terre Haute La Quinta
I told him that there was no charge for our cat. I assumed only because 6 months ago when we stayed there she was free. Carla informed my husband it was $20. This was fine. But when my husband questioned her she got nasty told him she could cancel him out and he could take his business elsewhere. She had a few other chose words for him.
I don't think this young woman has any customer service skills. She definitely needs retraining

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