The complaint has been investigated and
resolved to the customer's satisfactionResolved La Quinta Inns & Suites — sucks money
resolved to the customer's satisfaction
I checked in this hotel late on 11:00 pm the usual check-in time is 3:00pm. When I checked in I have told the front desk that I will be checking out late which they made a note. I was told specifically that they charge for a night. Now when I see my credit card bills it seems they have charged for 2 nights. Now they are giving excuses that the late check-out cannot be so late (10:00 pm) at night. My question is they could have informed me earlier that I need to pay for an additional night. Infact I could have stayed an additional night. This is a trick to eat money as they have the credit card number to do anything. Never ever stay here. Be very cautious to stay in these type of hotels. Its better to give a penny to a beggar rather that to the money making attitude these hotels have.