La Quinta Inns & Suites review: poor management. poor customers service

I was racially profiled at the La quita in Cincinnati Sharonvile location on friday.I decided to drive from columbus so that my daughter could celebrate her bday with her friends and family that live in Cincinnati. The front receptionist (Jeff) turned my guest away that was meeting me for dinner. He said that nobody could be in the rooms without reservations. I went on to tell Jeff that i was only having my family and friends meeting me at the hotel so we could leave for my daughter's dinner, they wasnt going to stay. Jeff was very rude and did not want to hear what i was saying. I asked Jeff "why didnt he call the room"? He said that he did. I never recieved a phone call. So then I went on to ask Jeff how could I upgrade my room so that we could be within fire code. He told me that I wasn't able to do that. I couldnt believe he was treating a customer like this. Jeff was not trying to help me at all! I didn't do anything to be treat the way Jeff treated me. I then asked to speak to a manager, and i was told she had left for the day. About 10 mins later the manger walks in. I told the manager what was going on and thought maybe she will be more helpful. Well the manager was. much worst then Jeff. She asked me were I was traveling from and why did my Id said I lived in Cincinnati? She said that i was having a party inside of the room and that it was prohibited to do so. I explain to her that i was not having a party. Then she pointed at my friend with her children and said "none of these people are staying". I then asked the manager her name and she said " I am not giving it to you". We asked for corporates number and she said google it. She then told me that she was going to let us buy another room, but if she hears a word from us she is kicking us out. I then asked her why is she treating us as if we don't know how to conduct ourselves?!? After that she told me that i had to leave.