Reference: Stay at La Quinta, 131 River Road, Andover - from 7th to 16th July.
Please note that we stayed at the hotel from 7th till 16th July, our room number was 270.
I was billed $1,360.49 (including $10 for charitable cause). This bill was fine, and it was all settled on the last day when we left.
However, on top of settling the bill amount - more money has been taken out from by account today! Basically, the conversion rate of GBP (British pound) to USD (US dollars) is £1 = $1.29 (currently). As per the table below, the conversion rate on 16th July was £1 = $1.30.
So, I should have paid £1,046.53 ($1,360.49 / 1.30).
However, the hotel has charged me £1,307.15 (in two installations - £1,039.23 & £267.92).
Now, when we convert £1,307.15 to USD, it comes to $1,699.29. So instead of charging me the bill amount of $1,360.49 - I have been charged $1,699.29. So I have been overcharged by $388.80 (equivalent to £260.61).
I would kindly request you to please look into this matter with URGENCY.
I look forward to hearing from you soon.
Desired outcome: Please refund.