La Quinta Inns & Suites review: management

I recently stayed at the La Quinta inn in Moline, IL. Less than an hour after checking in we received news of my brother in-law's untimely death. We immediately checked back out. The young lady working the desk stated that she couldn't refund my room because she had just made a cash drop into the safe. I left my name and contact info with her to be contacted the next day. Heard nothing from management and after more than one attempt to call and speak with management with no success. It is now 2 weeks later and still have heard nothing. Not even a call to tell me there was no refund or compinsation.