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CB Hotels and Accommodations La Quinta Inns & Suites Complaints #162-181
La Quinta Inns & Suites

La Quinta Inns & Suites review: Housekeeping / customer service

P
Author of the review
8:45 am UTC

Res#89257ED059017 11/24/2021 to 12/1/2021 upon checking in I was told our check out was on 11/29/2021 went to desk next morning and asked associate they confirmed our checkout Was on 12/1/2021. We had ants in bathroom nothing was done. Only gave us towels once when I asked. Bed sheets never changed we had to empty our trash every day and go to desk to get towels 4 days. Tub was badly stained. Our room keys didn't work twice had to go to desk to get reprogrammed. Very disappointed with laquinta. Reservation is in my wife's name Kelly Brasher my email [protected]@gmail.com

Desired outcome: What ever possible

La Quinta Inns & Suites - Housekeeping / customer service - Photo 1
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Update by Paul J Brasher
Dec 01, 2021 8:51 am UTC

Very disappointed with housekeeping and customer service at this laquinta by Alexandria airport. Not gonna stay here again this was my second time staying here. Paid $558.89 for 5 nights stay could have at least got bed sheets changed, fresh towels and garbage emptied!

La Quinta Inns & Suites - Housekeeping / customer service - Photo 1 - update #2209704
La Quinta Inns & Suites - Housekeeping / customer service - Photo 2 - update #2209704
La Quinta Inns & Suites - Housekeeping / customer service - Photo 3 - update #2209704
La Quinta Inns & Suites - Housekeeping / customer service - Photo 4 - update #2209704
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  1. La Quinta Inns & Suites Contacts

  2. La Quinta Inns & Suites phone numbers
    +1 (800) 642-4241
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    20%
    Confidence score
    Customer Service
    +1 (800) 753-3757
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    Reservations
    +1 (800) 642-4258
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    Returns Service Center
    +1 (214) 492-6600
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    Head Office
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  3. La Quinta Inns & Suites emails
  4. La Quinta Inns & Suites address
    909 Hidden Rdg Ste 600, Irving, Florida, 75038-3822, United States
  5. La Quinta Inns & Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
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La Quinta Inns & Suites Category
La Quinta Inns & Suites is ranked 21 among 88 companies in the Hotels and Accommodations category
#19 Treasure Island - TI Las Vegas Hotel & Casino, a Radisson Hotel Treasure Island - TI Las Vegas Hotel & Casino, a Radisson Hotel #20 WakaNow WakaNow #21 La Quinta Inns & Suites La Quinta Inns & Suites #22 BedAndBreakfast.com BedAndBreakfast.com #23 StayForLong StayForLong

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