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La Quinta Inns & Suites

La Quinta Inns & Suites review: hotel la quinta inn hayward

O
Author of the review
3:44 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Original request to correct the mistake was send to the hotel email address: lq0624gm@laquinta.com

No aswer and no corrections either for the mistake as follows:
I had a visit in your hotel during 5. - 6. 9. and it was prepaid. The possible damage reservation seems to be maide twice, but based on the VISA credit data the refund is made only once.
In a case I don´t get imidiate correction to the wrong invoice line I will inform to Visa about the case and let them handle the criminal action by the Hotel.
Please, let me know how you are going to handle the case as soon as possible.
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Confirmation 88743EC010238
Room: 336
Arrival: 9l5l20tg
Nights: 2
Room Type: NK2
Depafture: [protected]
Guests: 2/0

05.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD -92, 52 * 1700
05.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD -92, 52 * 1700

VISA / Return only for one of the 100$ lines.
07.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD +92, 19 * 1700

Hope This complain may lead to the imidiate correction. I will anyway fill out the official Visa reclamation and let see does it work better. In any case this actions by Hotel does not make me happy and most propably last time when I need your services.

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