Menu
Write a review
File a complaint
La Quinta Inns & Suites

La Quinta Inns & Suites review: Hotel

S
Author of the review
6:54 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I had a reservation for July 28-30 arriving at hotel I had to pay before I received key (never heard of) ok I got to the room the rug was ripped all up it was poop in the toilet which was stopped up an didn't get fixed until the next afternoon then the dresser and wardrobe was broken the chair was broken the tv remote didn't work an front desk didn't have any batteries the elevator was a HAZZARD operating with an expired inspection sticker in it (4/28/2023 an breakfast the juice machine was broke so they had 2jars sitting in the window 1with Apple juice the other orange juice a basket of oranges cereal no milk it was a horrible experience from beginning to end and we don't $150 a night that was very disrespectful I'm still in shock over the conditions of the place my anxiety been high with the thought of the situation I'm not letting go something needs to be done immediately Try dissatisfied customer

Desired outcome: REFUND COMP ROOMS SOMETHING

0 comments
Add a comment
  1. La Quinta Inns & Suites Contacts

  2. La Quinta Inns & Suites phone numbers
    Click up if you have successfully reached La Quinta Inns & Suites by calling +1 (800) 642-4241 phone number 12 12 users reported that they have successfully reached La Quinta Inns & Suites by calling +1 (800) 642-4241 phone number Click down if you have unsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 642-4241 phone number 8 8 users reported that they have UNsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 642-4241 phone number
    20%
    Confidence score
    Customer Service
    Click up if you have successfully reached La Quinta Inns & Suites by calling +1 (800) 753-3757 phone number 0 0 users reported that they have successfully reached La Quinta Inns & Suites by calling +1 (800) 753-3757 phone number Click down if you have unsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 753-3757 phone number 0 0 users reported that they have UNsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 753-3757 phone number
    Reservations
    Click up if you have successfully reached La Quinta Inns & Suites by calling +1 (800) 642-4258 phone number 0 0 users reported that they have successfully reached La Quinta Inns & Suites by calling +1 (800) 642-4258 phone number Click down if you have unsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 642-4258 phone number 0 0 users reported that they have UNsuccessfully reached La Quinta Inns & Suites by calling +1 (800) 642-4258 phone number
    Returns Service Center
    Click up if you have successfully reached La Quinta Inns & Suites by calling +1 (214) 492-6600 phone number 0 0 users reported that they have successfully reached La Quinta Inns & Suites by calling +1 (214) 492-6600 phone number Click down if you have unsuccessfully reached La Quinta Inns & Suites by calling +1 (214) 492-6600 phone number 0 0 users reported that they have UNsuccessfully reached La Quinta Inns & Suites by calling +1 (214) 492-6600 phone number
    Head Office
    More phone numbers
  3. La Quinta Inns & Suites emails
  4. La Quinta Inns & Suites address
    909 Hidden Rdg Ste 600, Irving, Florida, 75038-3822, United States
  5. La Quinta Inns & Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all La Quinta Inns & Suites contacts