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LA Fitness International

LA Fitness International review: terrible service! 10

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Not honoring my 7 day pass i received by mail because i was a member in [protected]? thats ridiculous, i just got back from the middle east a few months ago and a guy named Jeff who claimed to be the general manager, said that my 7 day pass is invalid because of the past membership. This 24 hour fitness in Katy, Texas may have discriminated me since i was the only Asian in the gym... What honor does LA Fitness Human Resources have? Hiring managers like that...

God bless the bigots of Texas! And not the blood of the coloreds who fell in the name of All Men Are Created Equal constitution...

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LA Fitness
Jul 08, 2008 5:42 pm EDT

I was in the gym shooting hoops and these bullies, thugs came and tried to make me leave the the court because they wanted to play full court. Ten - twelve guys stood in my face and yelled at me and I refused to move. There are no rules states they have the right to play full court b-ball everyday. I stayed there until I was done shooting and left. I will be canceling my membership tomorrow.

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JOHN
Maple Valley, US
Jan 14, 2009 8:18 pm EST

FRIENDS AND I TOOK A TOUR OF THE LA FITNESS IN COVINGTON WASHINGTON. THERE WAS NO MUSIC PLAYING AT THE TIME. WE ASKED ABOUT IT AND THEY TOLD US THERE WAS A PROBLEM WITH IT AND IT WOULD BE FIXED IN A COUPLE OF DAYS. TWO WEEKS LATER STILL NOT FIXED TO FIND OUT FROM THE VP REP THAT THIS IS ONE OF THE FIRST "NO MUSIC" GYMS BEING BUILT BY THIS OWNER! WHAT A JOKE! IT SHOULD BE IF YOU DON'T LIKE THE MUSIC BRING YOUR OWN...NOT THERE IS NO MUSIC (COMPLETE SILENCE!) SO BRING AN IPOD! IF YOU ARE SERIOUS ABOUT LIFTING WEIGHTS YOU CAN NOT HAVE AN IPOD CORD HANGING FROM YOUR EARS! THIS IS INSAINE - SO ANYONE OUT THERE WHO IS QUITING MIEKOS IN COVINGTON WASHINGTON - DON'T LA FITNESS HAS THE SAME BORING ATMOSPHERE!

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JOHN
Maple Valley, US
Jan 14, 2009 8:31 pm EST

YES WE WERE TOLD THE SAME THING - WHERE IS THE MUSIC? THEY LIED TO US - I NEVER HEARD OF A GYM THAT HAS NOOOOOO MUSIC! THEY KEPT TELLING US IT WILL BE FIXED TO FIND OUT THAT THE GUY WHO OWNES THE GYM WANTS IT AS A NO MUSIC CLUB! WE ARE SO BORED THERE - WE WILL QUIT AND GO BACK TO 24 HOUR FITNESS IN KENT - WHY DID WE LEAVE - WHAT JUST FOR RACQUET BALL - WE DONT CARE ABOUT THE MONEY AT THIS POINT!

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hautegoddess
Katy, US
Aug 24, 2009 3:07 pm EDT

LA Fitness is racist. I am white and my friend is black. I had a membership with them a few years ago when this racism happened. They told me that I could "bring a friend" to their gym with my pass. Well I brought my friend one day thinking that we both could work out there, the front desk people were rude to me saying "oh you don't have a guest pass" when looking at my friend! this was without even looking my membership up! they are a bunch of mean discriminatory greedy ###.

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logicbone
Indianapolis, US
Nov 23, 2009 3:24 pm EST

You are aloud to bring a friend but, you have to take a tour of the facility prior. no body is racist, and the fact that racism is still brought up in a country ran by a BLACK man, is rediculous. L.A. Fitness is a business! if you worked out there before, why would you get a 7 day trial? you already worked out there, so you know what they offer. Its called a trial period because, you want to try it. If you already tried it, then you known what hey have and know if you want to be apart of their facility. Everyone wants something for free but, no body would ever let a bunch of people work out in their facility if they owned a company like la fitness. Stop looking at lame assumptions and look at facts. LA Fitness is a Business, not a playground

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Big Kahuna
Kent, US
Feb 07, 2010 3:04 pm EST

I hate LA Fitness in Covington to... At 5:00 am in the morning they have two step mills and you can't even get on them because one of their own trainers is on them with his buddy for a full hour, that's BS, should be customers first... Way to hot in the gym with all the cardio equip upstairs and no fans... TV's suck because you can't change the channels or listen to them unless you bring your own am/fm radio, what a joke for a gym... I wish Miekos was still in business in Covington they were 10x the gym.

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Ann27
Covington, US
Aug 25, 2010 6:32 pm EDT

Warning -- They will be super nice to you to get you to sign on the line, but forget about such nice treatment after that. This establishment does not treat members as customers. Just a few complaints here... LAfit Trainer was a no-show for my training session at 11 am, even after he called to confirm the night before. As if my time is not important. He was in fact, at the club, he knew I was there (I saw someone tell him) and he was working with someone else -- but did not even bother to come over and let me know, or apologize for a double booking, or anything like that.I was waiting at the trainers desk for about 20 minutes as I was instructed to do. I finally left. He later called "on behalf of his apologies" and said he was working with someone else. I would never work with this person, the way I was treated, as if my time was not important. That was terrible. The club is continually too hot, poor circulation, especially group fitness room which is sometimes over capacity, Staff cooly maintains "it has been addressed" but nothing is solved. Poor control over hoodlums in the facility, especially the pool, which is suppose to be for "lap swim" but often it is full of teenagers engaging in horse-play and it is impossible to swim laps. It may be the youth of the staff, but there seems to be no organization in management, there is nobody to step up and take good leadership. When discussing the air conditioning, the answer a staff member actually gave was "It is all controlled at Corporate Offices... which is in another state. So here is a club with no accountability, no caring for it's members, only caring to sign the next member who comes through the door. I called once to address a billing problem and was asked to give 4 names of friends and family members so they could sign them up -- as in "How can we help you if you don't help us?" They were actually trying to sell to me when I was calling to discuss a percieved problem. There, you have been warned. However, if you need a facility close to home, this may be your only choice, and then you are stuck, like me. And if you want to close your membership, you do need to get a special paper and send it certified to Corporate, When my friend did just that, the woman at the post office said that she sends off about 15 of these a day. She even had the zip-code memorized for the certified mail entry. LA fitness Covington. You are broken! I wish someone would just fix you

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Jakesdad
Maple Valley, US
Jan 03, 2011 11:12 pm EST

Im glad I read these. I'm going to Maple Valley Fitness.

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Malicifant
Covington, US
Jul 14, 2011 6:50 am EDT

I am getting more disheartened with the Covington LA Fitness. I have been working with my trainer a few months, I do have to say she does call me if she is sick. The one thing she did do and I know I am at fault some is I had my iPod Nano and forgot to put it away before the training session, in the past she just took it from me an put it in the drawer at the trainer station. This week I forgot to get it back from her and now find that it is missing. The manager told me all of their employees are honest and would not steal, yeah right. I talked to my trainder and all she did was question if I gave it to her. I have learned my lesson but it makes me so angry that I was treated with no professionalizm at all, my trainer is who insisted taking it from me and unfortunately I got used to having her put it up so I would not have to run back in to the locker room. My desire to work out has been bad enough lately now it is near non-existant.

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Reviewer76884
Feb 12, 2016 8:21 am EST

This place is a health hazard. They have no cleaning service for the women's locker room. It is filthy! The benches at covered with stains from bare bottoms and the toilet area is gross. The sweat covered machines have not been wiped down in the year I have been going there. Avoid if you care for your health!

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  1. LA Fitness International Contacts

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    +1 (949) 255-7330
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  4. LA Fitness International address
    PO Box 54170, Irvine, California, 92619, United States
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LA Fitness International Category
LA Fitness International is ranked 6 among 83 companies in the Fitness Centers and Gyms category