The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Krystal'sImproper cut off time

Z Review updated:

A buddy and I went to krystal's about 315 a.m in te morning. There were two cars in front of us getting served. 7 Minutes later we arrived at the drive thru's intercom. They had closed early knowing that they had an unserved customer. There cut off time is not until 3:30 a.m. They had room for one more car before they had to close there order window. We left pissed off and cussing! The fact is they know how many cars and what they have in the drive thru line! It sounds like who ever manages 3rd shift is not managing right. I would like this complaint to be filed! I also advise anyone not to go there late at night because they will screw you!

Responses

  • Ma
    Marvin King123 Jan 22, 2019

    Sent a complaint and got a free # 1 for the complaint and went back to redeem and got bad service because of the coupon. Will not be going back to this restaurant but will visit other Krystal's. Thanks for the coupon but service doesn't have to be nasty. I've gone to this Krystal's since the early 80's.

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