KrystalCashier will steal your change from your order

This review was posted by
a verified customer
Verified customer

I visited the Krystals in Troy on January 11, 2013 at 1:30 a.m. it was a black male who took my order. My order total was $5.33 and I gave him $10.35, he handed me back two pennies and a receipt. I blowed my horn to get his attention to let him know I did not receive my $5.00 bill back but he turned the corner.

So when he came back to give me my food, I let him know that I did not receive my $5.00 He got defensive and said, “I did give it back to you”. We looked on the ground and everywhere but nowhere was my $5.00 bill. The manager asked me to pull up so she could count the draw. After a few minutes she came out and apologized and said that they did not find any overage in his drawer. The manager I want to state is a very nice lady whom I have known for many, many years.

However, her not finding the money came as no surprise to me because the 5.00 is in his pocket. Krystal has a thief working for them and I will let everyone I can think of, know about this so they will not have their money stolen from them as well.

I have worked at the same job for over 10 years, and I deal with “major” money each day. Never have I had any shortage or any type of wrong doing with the company money. It is a shame that this guy stole $5.00 from me and acted like I was the criminal. I seriously believed that Krystal need to look into this guy background, because I am sure it is some questionable items there. This is a bad look for your company.

Krystal is across from my work place so I eat there from time to time, but NEVER again. I work hard for my money, and it is not right to have it took away from someone who steals and treat the customer like they are in the wrong. If this guy got away with stealing from me then he probably has stole from many, many more people. I will let all my family, friends, co-workers, business associates, church members, neighbors, and social media followers know… if you do not want your money stolen do not go to Krystal in Troy, Alabama… I repeat DO NOT go to Krystals in Troy, Alabama.


  • Rick297 Jul 26, 2013

    Timeshare scams are HUGE problem in Mexico. We purchased a Royal Elite Timeshare last year. We were promised all kinds of opportunity, while they kept serving us cold Coronas. Between HSI, RCI, and Royal Elite it seems that this is all a scam. We initially made three payments of $800, and now after Royal Elite has made a mistake with their collections back in the end of 2008, Monterey Financial has been threatening to send me to court to recover the unpaid portion ever since. Royal Elite is almost impossible to contact. This has become a huge pain, and a troubling financial burden. These are more complaints made on the Royal Elite timeshare resorts:

    We will not go down without a fight. We are working now with PROFECO and will continue to haunt them

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    SteveDonut Apr 06, 2011

    I had a bad burger from Krystal too..

    I haven't been to them since 2009 before I went on an international vacation.

    I'll never go back to Krystal for a burger.. who else wants to join our anti-krystal club


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    DONNA JANISZEWSKI Jul 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am very surprise that there was no complaints on this fast food restaurant, i love krystal hamburgers but every time i go to a krystal's the order will be wrong or the employees are stupid. Wish they would get better management.

    0 Votes

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