Krystal reviews and complaints 1
View all 177 complaintsKrystal - Cashier will steal your change from your order
I visited the Krystals in Troy on January 11, 2013 at 1:30 a.m. it was a black male who took my order. My order total was $5.33 and I gave him $10.35, he handed me back two pennies and a receipt. I blowed my horn to get his attention to let him know I did not receive my $5.00 bill back but he turned the corner.
So when he came back to give me my food, I let him know that I did not receive my $5.00 He got defensive and said, “I did give it back to you”. We looked on the ground and everywhere but nowhere was my $5.00 bill. The manager asked me to pull up so she could count the draw. After a few minutes she came out and apologized and said that they did not find any overage in his drawer. The manager I want to state is a very nice lady whom I have known for many, many years.
However, her not finding the money came as no surprise to me because the 5.00 is in his pocket. Krystal has a thief working for them and I will let everyone I can think of, know about this so they will not have their money stolen from them as well.
I have worked at the same job for over 10 years, and I deal with “major” money each day. Never have I had any shortage or any type of wrong doing with the company money. It is a shame that this guy stole $5.00 from me and acted like I was the criminal. I seriously believed that Krystal need to look into this guy background, because I am sure it is some questionable items there. This is a bad look for your company.
Krystal is across from my work place so I eat there from time to time, but NEVER again. I work hard for my money, and it is not right to have it took away from someone who steals and treat the customer like they are in the wrong. If this guy got away with stealing from me then he probably has stole from many, many more people. I will let all my family, friends, co-workers, business associates, church members, neighbors, and social media followers know… if you do not want your money stolen do not go to Krystal in Troy, Alabama… I repeat DO NOT go to Krystals in Troy, Alabama.
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Saturday, April 6 I understand why Krystal is a doomed company! I attempted to purchase 12 krystals, 2 drinks and 2 fries. I was told the price would be over $26! WHAT?! For Krystals? They couldn't tell me how much 1 Krystal cost. They said 2 drinks and 2 fries was over $9! Are you kidding me? What is wrong with you? Never again!
Grits were not cooked an plastic was in grits
This was Krystal on Dunn avenue Jacksonville florida
101 NORTH RIDGEWOOD HOLLY HILL FL. Store #orlf04 WAS UPCHARGED FOR USING A DEBIT CARD! buns weren't even warm WILL BE LAST VISIT TO ANY KRYSTAL!
I waited 35 minutes to get my food and my burgers were burnt I ordered min with extra onions and no pickles got very little onions and 3 pickles per sandwich I drove a hr and 10 min one way just because I wanted kristals that bad and couldn’t eat them11/09/2023 at about 6:30pm
This happened today around noon September 6th 2023 Wednesday of course like everyone else I was in a rush because this was my lunch break the cashier was very rude and my order was wrong twice and they seemed very upset that they messed up my order I left with no food
a customer. I kept asking for extra mustard packets and she kept ignoring what I was asking for
This lady is an over 35 years old
This Kystral hamburger cashier is in Huntsville Alabama on Old Monrovia Road. Time 1:39pm
I will never visit this one any more.
I have tried to contact Krystal’s via email, their online message system and by phone and continue to have my emails denied or “fail to send” and their voicemails will not accept messages. What an absolute joke! Done with this 3rd world business
I called Watston Blvd Warner Robins ga Krystal about 2 years ago when I work at Krystal why I can’t work at Krystal no more the lady said I did it and you can’t work here no more and was very rude to me I wanna know can I get a second chance to work at y’all franchise again and what do I need to do
I placed a order on the app and supposed to picked up when I got there they sed they was closed and was going to refund me in the app
cold food. long wait on November 26, 2020. submitted complaint on website. no response.