[Resolved] Kroger — crushed brownies
70894 Wyrdwood Drive
Richmond, MI 48062
[protected]
7/2/19
The Kroger Company
1014 Vine Street
Cincinnati, Ohio 45202
Subject: Crushed Brownies
Dear Kroger Associate:
I have purchased a box of brownies called Cosmic Brownies from your grocery store located at 66900 Gratiot Ave. Richmond, MI 48062. The receipt number is CHEC 511.
Unfortunately, on the return trip home, I opened the box of Cosmic Brownies and what was discovered was that most of the brownies were crushed. As a result, I was not able to eat the brownies and had to throw them all away into the trash. I have been purchasing items from your store for the past few years and never ran into such problems. As I do enjoy shopping at your establishment, I would kindly like to ask for a refund for the damaged Cosmic Brownies.
I would be highly grateful if you could investigate the matter and make arrangements for the refund of my purchase at a local customer center. Please contact me at the above address or by phone at [protected]). I look forward to your reply and resolution to the problem. Thank you for your time!
Regards,
Adam Mikolasik
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Resolution Statement
Thank you for your time but I summited this request as an example for my claim email project, the brownies were not damaged and they were very tasty! Thank you again for your time.
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Updated by adam463729 · Jul 02, 2019
lmao sorry, this was for a business class
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How can the brownies in a box be crushed without the box itself being crushed?
Of course, genius with his full name and all his god-damned information on the site destroyed the fawlty items so you have no proof.
@Um is not an answer! I don't, this was for a project for school lol
@adam463729 Ok... Just out of curiosity explain your project to us. What was it's objective?