Kroger

I stopped at Smith's Grocery (4016 Louisiana Blvd NE 87110) on the way home to pick up a few items and the Free Fridays' Think Bar.

1. I didn't see a display, so I asked an employee where the Free Friday stuff was. "I have no idea, " was the response.

2. I asked a cashier where the Free Friday display was. She had no idea what that meant. I explained it was a free candy bar. She sent me to an aisle that had only chips and other snacks--no bars.

3. I asked customer service where the Free Friday display was. She acted confused. Eventually I asked her, "You don't have any what I'm talking about, do you?" She agreed.

4. I asked another checker where the Free Friday was. The response was another "I don't know."

By then it was obvious no Smith's employee knows what Free Fridays is, so I walked out, leaving my basket.

What good is it having such a promotional deal if none of your employees know anything about it?