Kroger reviews and complaints 1
View all 1484 complaintsKroger - unable to obtain the bag of tilapia fish left out of bag
I went into Kroger did some shopping on 7/10/19. We had to switch buggies due to unable to purchase all my items. There was a cashier and bagger. My daughter and I were shopping. When we finished, my daughter noticed our case of soda was not in our cart. She went back to retrieve the case.
When we arrive home and unpacked we noticed other items were missing: case of water, vegetable oil and a Family Size bag of Tilapia. We went in told customer service agent. She informed me to retrieve the missing items. When I went back to the counter the manager called our cashier "Preston" to confirm our missing items. Preston reports we took out bag of fish because he packed it. This is not true because we had a bagger to assist. And how can he remember what he packed via each customer.
The manager took our bag of fish and did not allow me to replace this missing item. I felt this was unfair treatment to loyal customers.
Latest Kroger Reviews
Kroger employe is jacked KROGER NEEDS TO OPEN STORES IN FLORIDA Congraulations great ideal Give credit when credit is due Some people can't be pleasedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!