Kodak / Eastman Kodak Company Customer Service

Eastman Kodak Company

343 State St.
New York
United States - 14650-0001

Customer Support Phone Numbers

1300 456 325(Australia) 1 0
+1 866 563 2533(United States) 1 0
+1 604 451 2700(Canada) 1 0
+44 845 602 5991(United Kingdom) 1 0
+32 23 522 511(Benelux) 1 0
+45 70 260 606(Denmark) 1 0
+358 467 122 280(Finland) 1 0
+33 153 993 000(France) 1 0
+49 552 2997(Germany) 1 0
+39 266 028 304(Italy) 1 0
+48 224 306 970(Poland) 1 0
+7 495 937 8328(Russia) 1 0
+34 916 267 100(Spain & Portugal) 1 0
+41 223 541 400(Switzerland) 1 0
+86 215 884 1818(China) 1 0
+91 226 641 6300(India) 1 0
+972 39 167 222(Israel) 1 0
+81 368 377 275(Japan) 1 0
+65 63 713 388(Singapore) 1 0
+82 234 382 600(South Korea) 1 0
+54 115 280 0100(Argentina) 1 0
+55 123 932 6000(Brazil) 1 0
+57 16 467 379(Colombia) 1 0
+52 558 851 1180(Mexico) 1 0
4225 Kincaid Street, Burnaby, British Columbia, Canada, V5S 4P8 

United Kingdom 
Building 8, Croxley Green Business Park, Hatters Lane, Watford, Herts WD18 8PX 
Level 1, 18-20 Prospect Street, Box Hill, VIC 3128, Australia 3066  
Albert Schweitzer Gasse 5, 1140 Vienna
Excelsiorlaan 87, 1930 Zaventem, Belgium 
Midtager 29, 2605 Brøndby
Fax: +45 70 260 609
Teknobulevardi 3-5, 01530 Vantaa  
108-112 avenue de la lIberté, 94700 Maisons-Alfort 
An der Bahn 80, 37520 Osterode  
Viale Matteotti 62, 20092 Cinisello, Balsamo (Mi)
ul. Jana Pawła II 80, Babka Tower, 02-175 Warszawa, Polska 
Fax: +48 223 079 732
Smolensky Passage, Smolenskaya Sq,3, 121099 Moscow, Russia
Spain & Portugal
Santiago de Compostela, 94, 28025 Madrid  
Vallgatan 9, 170 67 Solna, Sweden
Route de Crassier, 21, Business Park Terre-Bonne, CH-1262 Eysins 
Fax: +41 223 541 480

Building 8, Jinqiao Office Park, 27 Xinjinqiao Road, Pudong, Shanghai, China 201206  
1st Floor, Dani Corporate Park, 158 Dani Compound, Vidya Nagari Road, Kalina, Santacruz East, Mumbai, Maharashtra 400098, India 

Hatnufa 7, 49002 Petach Tikva  
Fax: +972 39 286 000

4-10-13 Higashishinagawa, Shinagawa-ku, Tokyo 140-0002, Japan  
151 Lorong Chuan, № 05-01, New Tech Park, Singapore 556741

South Korea 
5th floor Sangam Iaan 2 Danji 1653, Sangam-dong Mapo-Gu, Seoul, Korea 121-270
United Arab Emirates
G09, The Offices at Ibn Battuta Gate, Jabal Ali First, PO Box 11460, Dubai, UAE  
Bonpland 1930, Ciudad Autónoma de Buenos Aires, Buenos Aires, Argentina, C1414CMZ  
Rodovia Presidente Dutra 154.7 km, São José dos Campos – Sao Paulo, CEP 12240-420  
Calle 100 № 8A-55, Torre C Piso 10  
Avenida Santa Fé № 94, Torre A, Piso 8,C.P. 01210, México DF 

Kodak / Eastman Kodak Company Complaints & Reviews

Kodak / Eastman Kodak Company — c310 all in one home printer

I bought this printer in 20012. Less than 10 years later, Kodak are not providing technical support on this line. Sadly, for me this means that my printer is now trash. The customer service agent I spoke to was less than helpful in dealing with my complaint. She said that Kodak had deemed...

Products & Services  · Oct 07, 2019

Kodak/10Xl and 10C ink — Ink runs out too fast

I don't use my printer that often, but about three weeks ago I wanted to print something and it said that my black ink cartridge needed to be replaced (10XL), so I replaced it. Two weeks ago I had to replace the colour cartridge. I printed about nine pages and I had to replace the 10XL...

Kodak / Eastman Kodak Company — Ink cartridge/usage issues

My complaint about this printer (the Kodak ESP 5250) is very simple-they make it so that the color cartridge contains black ink which is used when printing black&white. I replaced both cartridges not long ago and have only printed around 5 pages in color since then. I have printed a...

Kodak — faulty printer

Raju Gandla (Responding) Raju Gandla: Welcome to Kodak, my name is Raju Gandla. Please wait while I review your question. Raju Gandla: I can certainly help you with this I would just like to get some information about your printer before we begin. Raju Gandla: If you have an incident...


KODAK/ HERO 7.1 PRINTERWILL NOT ALLOW ME TO USE THE LAST 35% OF THE INK IN CARTRIGE. An error message comes up to say I am out of color ink (code 3508), When in fact the cartridge still has at lest 35% ink left. In an HONIST company, the error code would come up to let you know that you are getting low in ink...

Kodak India (Kodak Express) — Rude & Aggressive Store owner & staff

I visited the KodakExpress Store located at Himgiri Building A 3, Lokhandwala market (Opp Food Inn Rest) as I was in this area today. While waiting realised that everyone around seemed to be very uncomfortable with all the heat being generated with spot lights and bulbs that were switched on a...

Kodak ESP 3 printers — prints horizontal lines

I gave my old Kodak printer to my mother and purchased a new wireless Kodak printer. My wireless runs out of ink quickly and won't print anything. Meanwhile, my old printer that I gave to my mother prints with horizontal lines. I initially replaced the ink cartridges for her. I tested...

Kodak ESP C110 printer — printhead replacement frequency

the Kodak ESP C110 printer model in the subject line is a crap product. we got the kodak ESP C110 because the replacement ink cartridges were cheaper than the competition. however, there was no indication that the printhead needs to be regularly replaced, & Kodak only provides that free of...

Kodak ESP-C310 — Print Cartridges Run Through Ink Quickly

I purchased a Kodak ESP-310 printer in September 2011 being impressed with their advertising about getting the best print cost in the market. I found after three months that this information was very misleading. I do very little printing and yet after a month and about 50 pages (mainly just...

Kodak ESP-9 Printers — False Out-Of-Ink Message

I have a Kodak ESP-9. I have purchased 8 color cartridges in the last 4 months and as many black cartridges. This is the only printer I have and was desperate to have it work, obviously. I have had the printer replaced twice. After seeing commercials for the Kodak ESP-9 printer in July...


Do not buy this printer! I had a perfectly good working printer but was tired of buying Ink and when I saw this one on display in Walmart advertising "Lowest cost Ink" I bought it. I figured it would be worth the $140 since it would save me time and money in the long run. Wrong! Thi...

Kodak ESP C310 Copier — Not what was advertised

This copier is a complete rip-off and buying it and depending upon it has already caused me hundreds of dollars in out of pocket expenses from lost business that was a direct result of me not being able to submit paperwork at the times that I needed to because this brand new piece of $hit...

kodak all in one printer 3250 — not printing correctly

Suddenly my photos were not printing properly and it looked like it needed black ink so I went and bought black ink. Then I got a message to replace the colored cartridge. I did that and it still didn't work. Then I got a new printhead and I'm now getting a message to replace the...

Kodak esp 7250 All in one printer — useless product

This printer is the biggest piece of crap I've ever purchased. Can't figure out if I want to throw it out the window or take it in my back yard with a sludge hammer. What ever you do when looking for a printer is DO NOT purchase a Kodak printer. Back to HP I go...

Kodak Z980 easyshare comera — bad quality

I have purchased this Kodak Easyshare Z980 camera in 2009, after I used it about one month, each time I take a picture, it takes about 10sec to process it, then you can take another picture, I thought that was setting problem. In June 2010, I called Kodak Tech Support, the technician told...

kodak z1275 — ccd

ccd failed . Purchased from trissur, india photo house before two years. ccd failed before one year.Tried to get your cochin office.Didn't get the divice from ther and i tried to get the ccd from mumbai.Anywhere else i am not getting the spare .Hence i can't use this camera...

Kodak ESP 3 All-In-One Printer — waste of ink, time, money

I bought an ESP-3 machine and three months later, after replacing ink maybe 5 times, the printer started printing either solid black or solid white blotches everywhere on my text and black/white prints. I have contacted Kodak and they have refused to send me a replacement print head. I...

Kodak AA Batteries — Did not work

I bought two 4packs of AA Kodak Batteries for my camera. My first granddaughter was being born, I was in a hurry, I really wanted pictures of her the first day of her life!! Well, guess what, the batteries didnt work, neither pack!!! I have a Kodak camera and love it, I was sooooo...

Kodak 7250 All-in-one printer — multple defects/problems

I purchased a Kodak 7250 about 2 months ago, and almost right away it didn't work right. The on button does nothing no matter how many times it's pressed, after scanning a document to make a copy the printed copy is a different size and only part of it is actually on the paper...

Kodak Ink — Cheap but does not last

I purchased 2 Kodak ESP 3 printers because they advertise about how cheap their Ink Cartridges are. They are about half the price of the hp cartridges I was using because they have hardly any ink in them. I do the same printing with the Kodak as I did with my 9 year old hp 720 printer. The...

Kodak ESP3250 All-in-One Prnter — Misleading; consumes color ink when printing B&W

I purchased a Kodak 3250 printer three months ago. It starts up very slowly, and the scan start-up is slow, but accepted that this printer was not as responsive as other printers I have own. Overall, I expected a higher quality product from Kodak, given my past experience with Kodak...

Kodak ESP 5 all in one printer — ink/power button

I bought a Kodak printer March 2008. I have had nothing but problems from the start. Power button doesn't turn the printer on with one push. Have to keep pushing and pray that it turns on. The ink had also been a problem. Can put in a brand new cartridge and it prints as if it...

Kodak — Bad customer service

I (sadly) bought 3 Kodak M863 cameras as gifts for family members. All 3 cameras had the same problem. The lens will not open and camera shuts off. First 2 were repaired under warrany. The third is now a few weeks past warranty. Clearly, this is a design flaw in the camera. Kodak'...

Kodak — Holiday memories lost forever

I took 3 of my films of our holiday in Namaqualand to be developed and printed at Kodak at the West Coast Village. I got back photos that looked like it was processed in the early 1960's. I took it to a specialist to see if he can do something about it to save my memories of the...

Kodak — kodak easy share

Here is a recent chat session I had with Kodak Technical support agent, concerning a kodak digital camera with a share button that, according to the technical support agent has no functional use. buhler (11:07:55 AM): When I push the share button and then choose email I get a message that...

Kodak ESP-3 All in one printer — Printer Cartridge - Fradulant Advertising

After seeing commercials for the Kodak ESP-3 printer in the fall of 2009 I checked the ink costs and purchased one. I used it very little and at aproximately 4 months of ownership the printer said it was out of color ink. Even though there was black ink left and it had printed fine the...

KODAK CAMERA — Faulty Camera

First of all I would like to mention to you that the way you argue is a defensive stance to proof me incorrect as valued customer. If you don’t consider me a valued customer (as I only bought Kodak products the last 6 years 3 cameras and a printer and Kodak paper every once in a...

Kodak Easy Share Z1285 — design flaw

I have a Kodak Easy Share Z1285 digital camera that the lens is stuck in the extended position. Also the unit will turn on and immediately turn back off. I have tried new batteries that aree compatible with the unit according to Kodak's own guide lines. I have found several other...

Kodak ESP 7 Printer — Kodak Printer DO NOT WORK!

DO NOT buy ANY printer from KODAK. Their scam of stating cheap ink as a reason for buying their inferior printers does not make up for the noise, lack of quality, and intermittent operation of this complete piece of %$#@! I have never been so frustrated by a product or company than when I...

Kodak — employee completely ignores me

I went to get some photos printed at the cvs Kodak photo kiosk and I guess there was something wrong with their printer. I asked this employee named Mario to help and he said "oh, let me help this person and I'll help you next." I waited by the machine and he calls the next person in...

kodak cemera signfree gift — not recived

From: paresh paleja [mailto:[protected]] Sent: Monday, October 12, 2009 10:05 PM To: [protected]; response (ITBC) Subject: We have paid by Credit card, as per talk with Mr. Vinod Rs.5, 748/= We have paid by Credit card, as per talk with Mr. Vinod Rs.5...

Kodak easyshare C653 — Failure to work

I went to the KODAK webchat and begin chatting with ammabell r. I informed her that my camera Kodak easyshare C653 was not working that a blue screen kept appearing saying that my memory card was locked so of course in the begining I assumed it was the memory card so I bought several...

Kodak express — Bad customer service

On Sunday 1st March 2009 at about 3.30pm, we brought our son to Kodak express at HDB toa payoh central(address: BLK 500 TOA PAYOH LORONG 6, #01-30 HDB CENTRE) for a passport photo shot. The staff told my 2 yr old son to sit on a pile of cartridges, as there was no available stool at their...

Kodak Estore — Beware of them

Kodak Estore was unaccommodating regarding a dead battery they sold. Their excuse? I had the battery just a couple of days over the 30 day exchange time. The Kodak Estore would not consider the time that it took for my order to come to me which was over a week. I stupidly thought that the...

Eastman Kodak Corporation — Consumer fraud

Consumers beware, do not buy kodak products, especially a g610 easy share printer dock. I went through four breaking down and chewing up hundreds of dollars worth of ink cartridges and paper since January 1 2008. They keep sending me a junk replacement that is a $100.00 less than what i...

Kodak — Repairs, refunds, replacements

I bought a kodak camera in New Zealand. It broke. I returned it to the business I bought it from, they sent it to Kodak repairs in New South Wales, Australia. When I phoned to check 1 week later what was going on I was told it needed a new LCD screen but there were none in stock and they...