The complaint has been investigated and
resolved to the customer's satisfactionResolved Kmart — not meeting a confirmed hiring appointment
resolved to the customer's satisfaction
I applied via computer for a Loss and Recovery Associate at the above address and was scheduled for a 3:00 P.M. interview with the Human Resources Dept.on October 22nd, however, after sitting my day aside for this appointment and travelling 30 miles one way to meet this appointment, I was not seen. Why?
I arrived 15 minutes early and waited to the appropriate time, entered the office area, and looked for Human Resources office, found it, knock on closed door with no response. After standing around reading all the memo's, fire evacuation routes, etc.on the bulletin boards, a gentleman entered the area nodding his head acknowledging my presence, unlocked a door and disappeared. Five minutes later walked back out and which time I asked him, if the Human Resources person was present, that I had a 3:00 P.M. interview? He stated the Human Resources person is on vacation all week, go up front of the store and tell them and sign a book, they will call you later. I was shocked, thinking with the high technology available, telephones, e-mail's, or someone taking that extra step could not call me and cancel my interview and explain what happen. Yes, a emergency came up, but vacation, I was not impressed one bit and very disappointment in the fact that no one approached me and challenging me in the office area, and can only assume that this store is managed by very poor management or no management. I'am a retired military person, 20 years in the USAF, Law Enforcement and Security career field, a Law Enforcement Officer, 18 years with Wackenhut Security Services, contract with CIA and worked on a security proposal for NASA at all sites, been self employed the past 7 years as a security consultant with Department of Energy, and always worked with professional people. I and my spouse worked at K-Mart a few years back and what a change in attitude of employees, the handling of possible future employees, the overall appearance of the store, etc. I'am seriously now cnsidering, do I really want to work for a unprofessional company, that I just observed and waste their time, and mine?
Certainly, hope you straighten out this store ASAP or expect closure soon, if not already on the closure list.
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