The complaint has been investigated and
resolved to the customer's satisfactionResolved KLM — klm charged me twice
resolved to the customer's satisfaction
KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. This has left me with no money to settle a hotel bill and the threat of arrest not to mention 2 missed meetings that formed the very basis for my trip. No 24hr customer support has left me with no-where to spend the night other than in the hotel lobby.
The only customer service I could find is a call centre taking reservations. They could not help me. There is a very real chance that I may be arrested because of them.