The complaint has been investigated and
resolved to the customer's satisfactionResolved Kirby — Verbal Agreement
resolved to the customer's satisfaction
I was working with a dealer representative who is on my team, we had a few scheduled appointment's throughout our day to those who were interested in a free deep clean and shampoo. Before we left our office, a dealer representative and I was told by Mark Leppo (my boss) "If you sell any Kirby today, I am giving a 50/50 split profit to the both of you. Meaning that if you sell a Kirby at full price, you both split $1100. $550 for the both of you. Ok?" and then we both agreed and carried on.
We sell a Kirby at full price later that day. $2400--
Our field supervisor calls my partner after us selling a Kirby to an Amish home, and says. "Great, you both made $550 on that deal." So, for the past few days I've been excited and telling everyone who matters to me that I've made $550 today. I receive no phone call from Mark or his field supervisor about a change of pay as of this date.
Before I went to bed last night I wanted to call my partner to verify the sale, and to verify the amount of $ I was being paid. I had him agreeing that Mark Leppo told us that morning it was a 50/50 split deal. He wanted to make sure that our pay was correct, so my partner called our field supervisor that night.
The dealer representative then tells me that I am only getting 10% of that deal, because I was still training and that Mark was not aware of the fact that i'm 2 weeks new to the business. This was according to a conversation made by my partner dealer rep and field supervisor on my so called "team".
Mark Leppo of Distinktive Solutions, Inc. is currently ripping me off and stealing $300 out of my paycheck.
My field supervisor and Mark Leppo are doing this intentionally. There are no money mistakes, when business is involved.
I had to call the top dog of the company recruiter who hired me, and he resolved this matter himself. He said this was bad business to Mark, and Mark had no choice but to pay me the money that he had promised.