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Not being notified about my prescriptions I had 4 prescriptions ready and no text no phone call I have told them about this and he said that maybe its your phone carrier but I have received for two years on the same phone I update all of my numbers and still nothing I have been having problems with you anyways ive told your pharmacy about this is my forth time and still no text or phone call so im not to happy with u this supposed to be a courtesy to me that u offer to me and I cant even depend on that now my name is Debra Kaufmann u can reach me at [protected]
Desired outcome: to get a phone call from u
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Blaming your phone carrier after two years of receiving notifications on the same phone is like the pharmacy equivalent of "turning it off and on again." Clearly, the problem lies elsewhere, especially if updating your numbers hasn't helped.
You've got every right to be upset. A service that’s supposed to be a convenience has turned into a hassle, and it's unacceptable that your pharmacy hasn't resolved this after four complaints. Hang in there, Debra. I hope King Soopers gets their act together and ensures you receive timely notifications again. You deserve to depend on the services they offer without all this added stress.