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My business account was defrauded...reported it and the simple process of correctly sending a fax with correct numbers to the correct department was sent wrongly three (3) times! This meant my money was held for month and I had to make many, many phone calls on my business time to get to the bottom of the mess created by their incompetence. They did not care much until I got hold of some supervisors out of state and mentioned I had lost business and reputation...and, through Clark Howard found out about the Comptroller of the Currency (regulates banks and investigates complaints about banks). One should call their 800 number ! Key Bank is awful, in a word. Then, they send me checks and try to bill me! I returned them, of course...just one more hassle. Also, they have grossly mishandled the fraud investigation. Don't go to Key Bank...go to a credit union or bank online.
A mail got from servicekeybank@gmail.com On Tue, May 23, 2023, 8:49 AM is an official mail of keybank or not ?
Keybank does skirts federal regulations. The EFAA was passed in 1987, Dodd Franks, They must abide by fund availability rules but do not. Deposit Held Longer than 5 days? https://fightbanks.today/
Hi,
I was charged Foreign Transaction Fees of $5.26 12/5/2022, $5.16 2/22/2023 & $4.68 5/25/2023 for purchases made on Ebay. These Fees were never disclosed prior to each purchase, unlike ATM's that charge Fees for Out of Network Transactions. I would like a $25.00 One Time Courtesy Refund from Keybank. Thank You. Michael A. Manella
I've been donating to Omaze for years but recently the bank won't allow my transactions to go through. Customer service doesn't help.
My key2benefits card has been in review for 3 months now with keybank customer care directing me to call IDES to fix the issue. The response i get from IDES, is that keybank has no business holding on to my card it has become a frustrating back and forth for me i need help!
i can not create a pin for 3 weeks ...
I had 597.00 fraud on my check acct at my c union went to keybank explain during covid asked to change check acct stated I need 10 i did not have it in order to change I need 10
U can close your acct showed no emphanty yrs being a mbr how I was treated left out crying across street M&T open check told story no worry when u get 25 just deposit