The complaint has been investigated and
resolved to the customer's satisfactionResolved Kenmore — washer and dryer
resolved to the customer's satisfaction
I bought the Kenmore HE2 plus front loader washer and dryer, on 10/8/08 in the amount of 1384.63. I have had nothing but problems with this washer and dryer. When I first purchased the dryer door popped open constantly while in use. I called had it serviced. It lasted on month, and has continued to pop open. The washer does not spin all the water out of the clothes half the time, and this is not due to overloading. Now the washer wont work at all, I have tried every trouble shooting tip, the internet etc. Nothing works that I have tried.I called Sears, and I have to wait 2 weeks for a service call, and it will cost 109.00 for the service call
plus parts. I have purchased furniture, vacuums, craftsmen tool chests for my salon, as well as a washer and dryer for my salon.. I at this point don't think I will be doing business with sears anymore, unless I get a full refund.