Katapult (formerly Zibby) Customer Service

Cognical, Inc.

500 7th Ave., Floor 8
New York
New York
United States - 10018

Customer Support Phone Numbers

Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM
Sat8:00 AM - 6:00 PM
Sun10:00 AM - 9:00 PM

Katapult (formerly Zibby) Complaints & Reviews

Katapult (formerly Zibby) — my wayfair lease

I called on three separate occasions to have my husbands credit card information removed from the account which wasn't even the card I opened the account with. He thought he wa...

Credit Cards  · Feb 12, 2020

Zibby / Cognical — fraudulent account

I am currently going through a very fraudulent situation with zibby and would be happy to go to court over it! I have all the documentation to prove it!! I am currently going...

Scam & Fake Checks  · Feb 05, 2020

Katapult (formerly Zibby) — refused refund

Ordered furniture from Wayfair that Zibby agreed to finance me for. Canceled a few hours later just couldn't validate the extreme 3x the cost of the furniture in interest...

1 comments New York Loans  · Dec 27, 2019

Zibby / Cognical — zibby leasing

I have a lease agreement with Zibby through Wayfair. I make payments the first of every month. At 8 am, they are calling me 8-12x a day, back to back. They call asking for...

Loans  · Nov 20, 2019

Zibby / Cognical — zibby lease company

I have called zibby multiple times to tell them everything i bought from wayfair i never received or have returned. They have still not credited my account. I dont seem to be able...

Online Shopping  · Aug 01, 2019

Zibby / Cognical — unauthorized credit and bank card processing & bad billing

On October 27, 2018 I signed lease with for a new laptop with accessories I wanted from Lenovo. Per Zibby's requirements I made the initial deposit of $45.00 using my...

Zibby / Cognical — misconception

I also got item and use the zibby loan company . Apprantly to save and avoid fees, well they didnt do as promise. They charge excessive fees and I ended up paying twice the amount...

Zibby — harassment, refusing to refund a double charge, fraud, lies, unethical behaviors

Professional rip-off artists!!! Even though the contract had stated there was no interest if paid off in 90 days, zibby kept sending me text messages that I owed the full amount... — fraudulent loan practices

I had a very unfortunate account with I purchased merchandise totaling $416.00 and i paid via auto deduction from my checking account monthly. I even paid extra one...

Zibby Online Aution — added payment to terms & conditions

I register on Zibby Online Aution website but I was not given a warning about $100 charge that followed my registration. So, in order to fix the problem I called customer service... — refuse to give refund is a fraud. When I signed up, there was no indication or warning that they will charge my credit card $99. No "terms and condition" or "cancellation and return policy."...