SUBMIT A COMPLAINT

JustFlyseat selection charge for seats that are not an additional charge

1

JustFly Booking Number: [protected]; American Airlines Confirmation Number: CGZAFG:

Kathie/Kortney Goodwin
Seat Assignments: 15F and 15E
Seat Assignment charge: $15.95 per seat
NO seat assignment charged by American Airlines for these seats, however JustFly charged $15.95 per seat assignment.

I wish to request a refund of the seat assignment based on the information I was able to procure from the American Airlines.

The seat assignment charge is a discretionary charge by JustFly and was not paid to American Airlines.

Please reverse the charge of $31.90.

Thank you.

Kathie J. Goodwin
kgoodwin.[protected]@gmail.com

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