JustFly
Reviews and Complaints

I was charged for a booking that just flight was not able to complete. they were unable to find a return flight for my round trip attempt. I was told that i would not be charged for the atempt booking, which i was cahrged

My flight (Ref. Number [protected]) from Lagos to Chicago was cancelled and I have only been refunded part of the money.

I bought tickets to Cabol Mexico booking no [protected] for myself and my wife with insurance and was unable to make it, I have a letter from my doc

Tor and would like a refund I was to leave on June 8 2023 and return on June 10 2023 flight no2080 to salt lake and1952 to Cabot returning on flight1837 to Seattle and3890 to Spokane wa

my confirmation airlines 26WW3L, Justly want to charge me additional to keep my ticket frist he said $300 per person than said its $590 which already have ticket confirmation ,

Booking No [protected] i call many times customer Servies ,supervisor unprofessionally ,they said we going to canceled your ticket if you didnt paid

I totally regret buying a ticket with JustFly. I should have purchased it directly with the airline. I wanted to change my flight over 30 days prior and they would not allow any changes and zero refund. Customer service was a joke. Stay away from them!

And once that happens - no option to cancel request, calling them before it's undoable is impossible (Customer support won't refund anything - refunding the ticket itself nets them 75 $)

Good luck getting your refund money back. Use credit card when buying tickets from them so you can charge back the money if something happens.

I purchased a flight ticket, visa and insurance on justfly.com . The visa company CIBT visa lost my visa and shipped it out on the wrong date, causing me to cancel my flights and wedding. In a total debt of $6000.00. Now justfly will not return my money for the flight. CSA insurance is a fraud and won't refund my money for the flights.

I tried to view my dead mother's obituary and just fly ads actually prevented me from clicking on it. Talk about extremely bad taste

Website does not explain fees for fees and unable to use booking discount. When talking to customer service, suggest price holding. When realizing there was an unadvertised fee, I called back and was told there nothing they could do and she hung up on me. Very poor service and very unhappy!