Having problems with Just Property?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Just Property reviews first appeared on Complaints Board on Oct 1, 2009. The latest review Poor service and DEPOSIT was posted on Jan 29, 2021. The latest complaint breach of contract terms was resolved on Jul 30, 2019. Just Property has an average consumer rating of 2 stars from 19 reviews. Just Property has resolved 5 complaints.

Just Property Customer Service Contacts

Bloomingdales Office Park, 34 9th Avenue, Walmer, Port Elizabeth, Eastern Cape
South Africa
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Sat9:00 AM - 1:00 PM
SunClosed

Just Property Complaints & Reviews

Just PropertyPoor service and DEPOSIT

Just Property Midrand Is a Nightmare! I would not recommend anyone to use them.I am utterly disappointed with the way they handle their tenants. The mere sense of care and respect lacks in that company. I moved in Sanridge village under Noma.When I moved in due diligence was never done. Firstly to my understanding when you move into a new place you do an inspection and sign a lease. I never signed a lease with just property, they didn't care about that following due process, all they care about is money. I moved in NO inspection was done. The apartment was falling apart. The girl I was staying with had a long list of maintenance issues that were NEVER adhered to, I moved in the place was a mess. The sinks were leaking the doors were falling off the TOILET flush circuit was broken.The carpets were filthy. We went back and forth on email requesting maintenance we were then specifically told that it was NOT a priority as discussed with the "principal" eventually decided to move out. Was then threatened with if I break the lease agreement I will have to pay the rent until they find a replacement, and they will deduct from a deposit bare in mind I didn't sign one! I asked them to send me a copy of my "signed" lease which they didn't have I was told that that was my problem because they sent it for me to sign if I didn't sign that's not their problem I am still LEGALLY binded, imagine such nonsense!! Since I wanted my deposit back I stayed. Nothing was fixed! When I moved out. I knew the deposit should be paid back because everything was left in the state it was found in. When the deposit had to be paid out issues started arising the had the audacity to charge us for the broken things that when I moved in were already broken. They have the nerve to charge me for cleaning of carpets but when I moved in the carpets were FILTHY! They paid back the incomplete deposit after fighting with them for 20 days. Having being charged for things I didn't not even break. Things they never cared to fix. Cleaning of carpets for new tenant to stay in is common decency! I am so disappointed and infuriated with that company. If I could rate them a 0 it wouldn't even surfice. I sent multiple emails and was never responded to and they didn't even care! Do your self a favor stay away from that company!!! Their bad reputation with deposit and mishandling of people is beyond. Who do we then complain to if they don't care to respond to us since their are breaching the legal processes instilled by them?! --

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Just PropertyMisrepresented my offer on a property

    Jaco Pollard is the agent I contacted with regards a property in St Francis, Eastern Cape, South Africa.

    I put in an offer on a property, have email confirmation that he says the seller accepted, there were conditions that needed to be met from the seller, I have numerous messages with regards this. I have now got a whatsapp message from the agent who has informed me that the seller accepted another offer?

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Dec 29, 2020

      Just Property — Refund policy

      The president announced on 28 dec 2020 that lockdown level 3 would come into effect from midnight on 28 dec...

      Sep 13, 2019

      Just Property — deposit and there after no help

      We moved to Kathu and needed a house. We rented through just property. Within a few weeks I could not handle...

      Aug 06, 2019

      Just Property — bad service in paying rental

      J.H. DE KLERK. Vidago 36, Villa De Sutene, Nelspruit. I was a very happy customer, my rental was paid in...

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free
      Jul 30, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Just Property — breach of contract terms

      I rented a property that was later sold to a new owner who did not want to continue with the Just...

      Just Property — property agent not assisting

      Hi at the current moment I have moved into a home that is for sale, during a period of 1, 5 months I've been...

      Just Property — just letting sinoville

      When we apply to rent a property through Just Letting we had to pay deposit and a months rent a month in...

      Just Property — rental agency treated us unfairly and did not follow procedure.

      We have leased a property in Royal Ascot from Just Property and experienced issues from day one. I wont go...

      Cape Town

      Just Property — rental property

      Hi guys, Nothing yet. Eugene dropped me 2 Saturdays in a row where we have cancelled our plans and...

      Just Property Northern Suburbs/Sandton — fraudulent and incorrect information provided to tpn and refusal to provide me with a copy of requested documents.

      Good Day Me and my husband are renting a unit via Just Property Northern suburbs/Sandton.It is on both our...

      Just Property — Midrand branch worst service ever

      The midrand branch is the worst . First when we went to view our agent Chris told us all the problems will be...

      Just Property Group — Thieves steal deposit

      I have had one incredible ride with Just Property Group- Alberton/South branch. That branch are a usele...

      Just Property — Discrepancies in contracts

      They dont Pay the commissions owed to their employees, by using contradicting contracts that they then use to...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Just letting — DISGUSTING NO SERVICE

      I am totally and utterly DISGUSTED in this agency!!! i have been begging emailing calling smsing since last...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Just letting — Poor servicefae8d

      Principal Agent: MIDRAND Just Letting. NO RESPONSE!!! It is with a heavy heart that I sit to draft thi...

      Just letting — Not paying back their client's deposits

      After renting a place through Just Letting for 3 years. I cancelled my lease with them in March this year and...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Just lettingLackof service and dishonesty

      I contracted Just Letting to act as the rental agent for my property in Fourways - what a lack of service, I am charged over R1300 per month for nothing.
      I have to continuously call when the money is late - and continuously follow up - I recently had to contact the client directly in order to get payments. My utility accounts are overdue - my Telkom account was not paid for months and was suspended. The agent was informed by the tenant to close it in November by mail - the agent didnt and as it result there was a dispute that I had to get involved in - my credit rating was impacted.
      The tenant also reported that the pool was not working - again the agent forgot to let me know and went and got quotes without my knowledge for R4500 - R2500. On hearing about the pump, my boyfriend fixed it for R115 - huge price difference ????
      I have complete mail and cell phone account records of all the dealings with the agent - my time involved to constinuously sort things out is over R20 000 loss of income, the mails over 50 and the calls > 30. All the agent does isact as an intermediate inefficient money transfer agent - at R1300 - this is rather excessive to act as a money transfer agent - banks are cheaper

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Bl
          BLAP Jul 28, 2011

          My situation is worse, i signed a lease with Just Letting in Feb 2010. When i moved in there was a lot of deffects in the apartment which we recorded in the inspection forms, until now nothing has been done. I have wrote numerous emails to Just Letting since 2010(got all the paper trail) and a number of countless phone calls but still nothing has been done, my rental has been increased by 10% without any maintanance done. If i terminate my lease now i will be liable to a breach of contract fee and from the way i see it my deposit will be fofeited. Anyone know where i can get help?

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Just letting — Stole our deposit money

        We rented out our townhouse with Just Letting and our last tenants really messed up the place. We complained...

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.