The complaint has been investigated and
resolved to the customer's satisfactionResolved Just letting — Stole our deposit money
resolved to the customer's satisfaction
We rented out our townhouse with Just Letting and our last tenants really messed up the place. We complained to the agent and she said they would keep the deposit to fix everything that was broken. It has been 5 month since this has happened and now they are refusing to fix the main problems even though they've kept our last tenants deposit money. I have written a letter of complaint and called head office more times than i should have to and still i havent been contact about this problem. Please dont use just letting services they are incompetent and have no clue about customer service!
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