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J&T Express

www.jtexpress.my

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1.0 1 Review 1930 Complaints
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J&T Express Complaints Page 38 of 97

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J
8:09 pm EDT

J&T Express Barang dah ada di miri tapi bila hendak hantar ke alamat saya? Kesana kesini ja aku tengok

Parcel kesana kesini tapi masih tidak dihantar ke alamat yang ditulis..tak akan lah tinggal di miri pun tidak tahu alamat dimana.aku tunggu parcel aku berapa lama sudah.

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A
10:23 am EDT

J&T Express Tracking not found

Date: 8th September 2021
Client name: Ayuni
Client number: [protected]
Description: Jenny White Palazzo
Complaint: Tracking number was given via SMS on 8th September 2021 still not found until now, 15th September 2021. Seller informed that the item can't be trace by courier which means maybe the item missing. Please find it because i need the item so much.

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M
7:17 am EDT

J&T Express J&t staff left ours parcel at store

Your staff not delivery my parcel to my house. Their just left at store at my village their excuse is they have a lot of parcel to delivery.. And customers have to pick up by their self.. We already pay for the service. I think this is so rude and selfish.. I hope your manegement can fix this problem.. After this I think I never take your service. If this problem gonna be fix

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J
4:47 am EDT

J&T Express i'm complainint about your staff attitude

Yesterday, when I was going to send the goods, the employee in the store sighed and gave me an unhappy expression. Then the employee told his companion not to accept my order, and his companion agreed with him.
The reason is that he is leaving work. The problem is that when I arrived, it was only 7.30PM. Didn't it mean that it was open to 8.00PM?
Why did I refuse to accept my order when I was going to send the goods at 7.30PM? If you only receive the goods at 7.30PM, why dont't close the door directly, then the customer will not be able to go in and send the goods.
The point is that the staff's attitude is very bad, which makes me very unhappy.

Desired outcome: pls reconfirm that your branch of "kota tinggi" service until 7.30pm or 8.00pm? Improve employees' work attitude

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B
12:00 am EDT

J&T Express I still not receive my parcel

im waiting for normal day jnt will delivery my parcel but untill now i still didnt receive my parcel . i hope so you guys help me

Desired outcome: kuala lumpur

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S
11:56 pm EDT

J&T Express Delivery

Hi, I would like to know the status of my parcel 620600006671999, why its still in transit center while my another parcel (620600006506877) which have the same date of pick up from drop point swk vip already inbound to kch 301

Desired outcome: solve it, not the first time

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S
4:09 pm EDT

J&T Express Courier Service

It should be my parcel arrive yesterday, by 14 Sept. However, I did not receive the parcel yet. Your staff just missed call me for ONE TIME only, at 16:52pm. Then, just give up and updated on Shoppe application at 16:53pm that the parcel cannot be send due to the reason that my address and phone number is not complete. I did completed my address and phone number. Plus, I use the same address for my other parcel before this. So this should not be a problem for your staff to find my address. This is ridiculous.

Desired outcome: I want to receive my parcel by today, 15 September 2021. As soon as possible. Thank you.

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N
12:15 pm EDT

J&T Express Slow delivery

Branch Bandar Teknologi Kajang make a very slow delivery by car or lorry. They took more than 4 days send parcel to recipient. The reason that I will always get is
1. Out of drop points business hours
2. Bad weather even the weather not raining for the all days.
3. Cannot call recipients.

What if people need urgent things with items that they buy. If the items was broken or damaged your branch will not take responsibility on the item.

Please make an improvement on you delivering services and look forward your branch and take action on your staff.

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N
7:58 am EDT

J&T Express Parcel in transit since 27.8.2021

My parcel is in transit since 27.8.2021. Thank you

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Q
7:10 am EDT

J&T Express Parcel tak sampai ke alamat yang di beri.

Kerjasama anda amat dihargai. Kenapa parcel saya boleh sampai ke marudi sedangkan alamat batu niah. Selama ni parcel saya xda masalah . Harap dapat balik secepat mungkin . Parcel itu sangat penting untuk saya .urgent. mohon inform saya.

Nurul syaidatul qieranna
[protected]

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S
5:03 am EDT

J&T Express service

Saya tidak paham sistem kerja j&t, macam mana barang saya bole smpai ke sarawak..Sedangkan alamat sya dekat sabah, berapa lama lagi saya harus tunggu barang saya sampai ke sabah..Lepas ini minta tolong pihak j&t semak alamat betul² sebelum buat penghantaran, itu sebab gunanya alamat saya tulis untuk memudahkan pihak pengurusan buat penghantaran, jangan lah kerja sambil lewa

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P
3:18 am EDT

J&T Express delivery service is garbage

I am complaining about the incident happened to my order with Shoppe, the app said that my order is on delivery, just keep my line open for calls and txt from the rider, days have past the deliver never happened and there is no call or even message/txt on my number. But the must hurtful part is that i the system said i was unreachable, "they never called or txt me" i have signal on my phone 24hrs a day, i could even use my data at 4G". This is unacceptable in my part.

Desired outcome: I want to report this incident to have change and improve in your services

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R
1:44 am EDT

J&T Express Don't receive parcel

I don't receive my parcel it already 7 day... No update just silent.. Just stuck at the same place for 6 day.. Can't you give explain what happen it 7 day already..

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F
11:11 pm EDT

J&T Express Barang tk smpai, sudah hampir sebulan... Status skrg outbound di sbrg prai selatan, sy tinggal di sbrg prai utara

[protected]... Tracking no, item not receive... Almost 1 month...

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Z
10:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

J&T Express Our product sent to customer damage

Condition kotak ubat capsule dlm parcel sgt teruk .

Packaging kotak ubat kemek dan koyak .

Content dlm kotak (ubat capsule) kemek dan peket itu terbuka menyebabkan ubat capsule itu terdedah, berabuk dan berdebu .

Ini menyebabkan Customer reject product yg saya jual itu . Dia minta blk refund rm110 product itu .

Zul [protected]

Desired outcome: Please refund balik kerugian sy itu

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F
3:44 am EDT

J&T Express Parcel missing

[protected]
parcel is not delivered and missing. when i check the proof of delivery yet my number is not match. [censored].

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E
12:29 am EDT

J&T Express Parcel dox/ it must be pick up but they deliver in wrong person

The parcel number
[protected]
have the documents which is impt.
Was delivered in the wrong person
the fact that me myself does not write any address of the person that will receive how come that it was delivered? The person must go to your branch and must be return but the parcel was said delivered... Please I need those document...

Please TEXT ME BEFORE YOU CALL

[protected]

Desired outcome: IMMEDIATE ACTION!!!! ASAP!!!

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N
8:41 pm EDT

J&T Express Parcel makanan tak gerak

620000333100161

620000333071224

Selamat sejahtera saya ingin membuat aduan. Sudah berapa hari parcel saya masih tak gerak2. hal ini kerana parcel itu berupa makanan iaitu kek. ia perlu dihantar segera kerana kek itu akan rosak jika melebihi 5 hari. sekarang sudah 3 hari prcel masih tak gerak2,

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C
1:39 pm EDT

J&T Express My parcel not yet delivered

Traking no.630428435427
630428435401
630417543801
630430757072
This 4 patcel not yet delivery to my custome pls help me to check what happen about this ...

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A
12:48 pm EDT

J&T Express Parcel stuck

Helo Jnt Perak, Berapa lama nak peram barang saya dekat Larut matang tu. tolong settelkan masalah ni cepat la. ni no tracking parcel saya [protected]. Saya urgent nak guna barang tu

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J&T Express Category
J&T Express is ranked 3 among 29 companies in the Courier and Delivery Services category