J&T Express

I ordered a Bluetooth headset, pair of doll shoes and trousers at laplace depot shop last april 5,2022 but I received a plastic watch today april 19,2022. It's not even functioning. I was so shocked because it was my first time to encounter such thing. I didn't expect this to happen. I fully trusted the seller as well as the shop. They even informed me through call that they will be giving me a coupon but what I received is not what I expected. I hope you can help me with this. I paid 798 pesos for this and its just like I'm wasting a money because I did not receive what I ordered. I'm wondering how this parcel passed from the courier where in fact the name of the seller is incomplete in the package. The item indicated is not the one inside.

On 18 April. A friend of mine finished her work around 8:30 PM and saw her car got hit by someone untill it breaks her side mirror. I will attach the pictures below and I strongly believe my friend park her car right in the parking lot. She was told by a gentleman that he saw her car was hit by JNT lorry which I believe the staff is a male who currently working at JNT Taman Bukit Tiram. When my friend go and meet him there he denied and refuse to give proper cooperation. There was also a girl who with him and being so rude to my friend and blame it all on her. It was so dissappointing as my friend decide to met him just to ask if he really did it and did not want to get him pay for anything. But got that kind of treatment in return.

I post on 12/4/2022 from KL to JB

but till today have yet to receive by my client

Checked tracking = "bad weather" for 5 days ?

tracking no- [protected]

jnt nsn cdc 311

no call

no open

no delivery

what problem is it? Show attempt fail but never deliver at the time?

April 18-20 po binigay ang date na deliver yong parcel po. So ayon April 18 around 9 or 10 am may tumawag po, yong rider pala NASA workplace na para mag deliver. Nakikiusap Naman Ako ng maayos na baka pwede pa bukas Kunin Kasi d Ako nakapasok sa trabaho Kasi may emergency sa Bahay at yon tumaas na agad noses niya Marami ng sinasabi kung ano2 nakakahiya nga eh Kasi andon yong mga Guardia at mga katrabaho ko. Sabi niya d pwede. sabi ko naman Sir baka pwedeng pahatid Dito sa apartment ko eh ayaw niya Rin. Basta ang Dami na niyang sinasabi na hi do maganda.

attitude at tamad yung rider niyo kaya nga may address at floor ng bahay para madeliver yung parcel. yung ibang rider lagi nadedeliver yung parcel ko pero pag sya ang rider laging RTS. napakatamad magdeliver ma attitude pa . eto name ng rider.

J&T DELIVERY!TN: [protected] Rider:Rodelio Castro639974388947. For COD pls prepare exact amount. Photo proof of delivery is required. Thanks and be safe!

Date :18 April 2022

I recently call jnt pcp sibuga 456 sandakan to ask about my parcel delayed to delivery . The staff asking me what parcel ? Shop this day alredy closed at 2.00pm while this day a monday🤣🤣🤣🤣. The staff answering me very rude rude please punish this staff

My 2 parcel sending Kuala Lumpur to muar Johor 9 April 22 still not receive yet I'm so many times calling to customer service but 3 time picup my call hi saying I'm well posh to your parcel delivery my receiver 3 time going to muar j&t CDC Point long time waiting any person not helping

Here's the tracking number.: (1) [protected].

(2) [protected]

I've sent parcel on 6th April 2022. And it has reached CDC ARADAMANSARA 321 on 7th April 2022.

And today is 18th April. but the parcel is yet to be delivered.

Multiple calls, messages and emails sent to J&T to which no replies from them... and walked to the J&T karak brach few times in a week and still no response from them..

I have yet to receive my parcel [protected] to this date 18/04/22 picked up by courier on the 6/4/22. I've filed a complaint to JnT but to no avail. I also have another parcel predicted to have the same problem as this.

i was drop off my item on 12/04/22 but my item until today 18/04/2022 still doesn't out for delivery always on hold

Hi,

I have placed an order to deliver to my house at Setia Alam, on 4-April.

It have been more than 2 weeks now. I have yet to receive any response or updates for J&T.

Here's the chronology and details:

1. My item was not delivered since 7-April. It says "Parcel in transit. J&T CDC Pekan Meru 307"

2. I have called to these phone numbers: [protected]. 03-[protected] but went unanswered.

3. I sent email to the support team at: [protected]@jtexpress.my but instead I received a reply that says "smtp; 552 5.2.2 Quota exceed the hard limit"

May I know what will become of my undelivered item?

The address I input was correct, but still the delivery was failed! Upon checking on my lazada app where the deliveryman take a pic of my failed parcel delivery, I was shocked that this deliveryman did not even bother to check the address! The location where he delivered the parcel was not the location I input! I am in basak lapu-lapu city bt his location was in ibabao agus lapu-lapu city! How come not noticed it? And did not even bother calling me to ask! I did not received any calls! Such a dissapointment!

Lembab... Peram brg org... Call tak jawab... J&t ldc / cdc puchong... Apa masalah?

I was at home for 3 days straight and courier put delivery status as “receiver not at home” TWO DAYS STRAIGHT! Why the [censored] are you lying about the receiver’s presence? You trying to keep my package for yourself?

Hi, I wan to mk complain abt JnT courier service Slim River, Perak. Usually i'm receiving msg like bad weather and attempt fail. But unfortunately no bad weather at here. Once my item reached to distribution centre, they kept the item atleast 2 to 4 days with them.My item reached on 14 april to the distribution centre. Today alrdy 16 april. Last time because of the courier service make it delay the item become melt. Pls tk action asap.

Barang saya dri 11 hari bulan 4 smpai skrg masih on holl barang kipas fom ori berhaga rm400 . Jika barang hilang knpe tidk bagi tau ...lokasi on holl

drop point pcp manir 402

Saya num [protected]

Parcels got on hold since 8th april to 12th april with UN- reasonable remarks - " out of shop / office's business hour". From CDC PORT KLANG 311.

Tracking no : [protected]

Please delivery n sent my parcel at jnt bukit. Kemuning 606 as soon as possible.. urgent.. ! Almost one week that parcel there .. this is my tracking number n order [protected]

Parcel stuck at J&T's drop point at CDC Klang Jaya 303 for 16 days. No delivery attempt done even once. Very disappointed since the parcel contain food. Not sure the food still can be consume or not. Very BAD service from J&T.