J&T Express
Reviews and Complaints

Why parcel is delivery within kuala lumpur need to on hold? Pls urgent resolve this matter.

Tracking no [protected]

I bought item online from Kota Kinabalu on 11/4/2022 to be courier to Seri Kembangan. The parcel had arrived J&T Transit Center SHAHALAM GATEWAY on 17/4/2022. Till yesterday 25/4/2022, I've yet to received my parcel & no updates were found in J&T tracking system since 17/4/2022. This happened to me several times & when I raise complaint, the parcel has been lost by J&T.

Parcel always on hold. I need the parcel before 26/4/2022

J&T Shah Alam Gateaway

Tracking Number : [protected]

Parcel saya sudah tertunda di shah alam selama 7 hari, parcel saya telah dipos pada 16 April 2022. Parcel yang telah dipos hanya dari Selangor ke Selangor. Parcel ini juga dibuat pembayaran secara “Cash On Delivery”. Saya mengharapkan pihak J&T Shah Alam Gateaway dapat membantu dari segi proses penghantaran yang lebih pantas dan cekap sebelum pihak courier akan tutup dalam masa yang terdekat untuk meraikan sambutan “Hari Raya Aidilfitri” yang akan tiba tidak lama lagi.

Pada 24/4 sepatutnya barang saya dah sampai dan status penghantaran dah tulis delivered...tetapi tidak sampai ke tangan saya. Kenapa pihak J&T tidak menghubungi saya sebelum menyatakan barang tersebut sudah dihantar? Walaupun saya dah share location tetapi tetap barang tak dapat. Selalunya pihak J&T akan call saya sebelum membuat penghantaran tetapi kali ni tidak. Barang tersebut barang yang penting bukan perkara yang main! Tolong buat sesuatu!

my parcel almost 1month now . J&T always hold my parcel!

From Iloilo to Kalibo and going back to Iloilo why can't I go straight to Roxas instead of going past Roxas to go to Kalibo and return to Iloilo?

Why would the transit go to such a length of going to a further place instead of going straight to the location where it's supposed to be delivered?

J&T was not like this before.

the date and more details are in the photo showing the tracking of my parcel.

Complaints about j&t klang jaya not sending the goods were more than the actual date expected to be sent, it's been 4 days since I tried to make a call, the phone never picked up. Please.. Please.. Please

Ada 4 parcel saya masih belum terima.. Parcel saya stuck kira-kira 1 minggu dah dekat j&t prk gateway 900.. Tolong hantar parcel saya secepat mungkinn... Kerjasama dari pihak anda amat saya hargai... Tq..

No tracking saya..

[protected]

[protected]

[protected]

[protected]

Parcel has been stuck in transit for 2 days with no movement since

Tracking Number : [protected]

20/4/2022

2.18pm

Picked up from Drop Point PCP SRI BAIDURI 430 - HULU LANGAT

11.38pm

Outbound Transit Center SGR GATEWAY - KUALA SELANGOR

Receiver : SHAH ALAM

My parcel from sandakan to Kota Kinabalu takes time more than 1 weeks to receive from 12/04 to 21/04 🥺

I know it’s kuih Raya easy to wrecked but I don’t expect like this it is not kuih Raya anymore 😵‍💫 my expectations n the reality is Too far 😫 & I think sandakan to Kk is not very far & if it’s from peninsula yes I can consider but this is in domestic 😰 I hope you guys can improve the quality Of protecting ppl items & delivery !

Hi, I'm Stephannie Surio, receiver of Jasmine Declaro's package. I should've received the package on April 13 or 14, but the riders' phone is turned off.

Barang saya sudah hantar pada 14april sudah berhenti pada 15.4 di prk gateaway 900 larut matang.. Sekarang dah 22april masih tidak dapat barang.. Barang tu saya betul2 nak guna pada masa terdekat ni.. Minta pihak jnt ambil tindakan segera.

No tracking [protected].

The item arrived in Cebu April 16 2022. It is clearly niot my fault na holiday. MR. BAGUIO, MICHAEL tried to deliver my item Monday, April 18,2022. I asked him to rechedule the delivery due to the long holiday and the bad weather I was not able to open my store that cause me to be out of funds. I recievd the a text message from him that there is a 3-day hold before the item will be sent back to the seller. I was expecting he will give at least one day interval but no her tried to deliver it again the next day. When I asked him to deliver it the next day He replied he will tell the admin. On the 3rd day, I recieved a system generate message that the item will be out for delivery. I message him again to deliver it after lunch for I was waiting for out money from my earnings to come up to the amount of 2800. No reply from him and no attempt to deliver the item. This item is so important for my business! If he doesnt understand because he is selfish enough then I think he doesnt deserve to be part of you company. I also remember to ask him if I can pick up the item from your Banilad branch because it was a walking distant from my grand mothers house, but he wont reply! I need a clear and fair explaination from your company and from MR. MICHAEL BAGUIO!

Dear Official

I have posted my document under tracking number of [protected] since 11 April 2022 (Monday). However, until today, the document has not yet received. I have tracked my document is in Kepong drop offf point and on hold.

I would appreciate it if you could send it to my office.

Thank you.

Regards

Maggie

IQZAN Holding Berhad

Unit A-25-7, Tower A,

The Vertical Business Suite, Avenue 3,

Jalan Kerinchi, Bangsar South

59200 Kuala Lumpur

T | +[protected] | E | thum.[protected]@iqzangroup.com

I ordered a Bluetooth headset, pair of doll shoes and trousers at laplace depot shop last april 5,2022 but I received a plastic watch today april 19,2022. It's not even functioning. I was so shocked because it was my first time to encounter such thing. I didn't expect this to happen. I fully trusted the seller as well as the shop. They even informed me through call that they will be giving me a coupon but what I received is not what I expected. I hope you can help me with this. I paid 798 pesos for this and its just like I'm wasting a money because I did not receive what I ordered. I'm wondering how this parcel passed from the courier where in fact the name of the seller is incomplete in the package. The item indicated is not the one inside.

On 18 April. A friend of mine finished her work around 8:30 PM and saw her car got hit by someone untill it breaks her side mirror. I will attach the pictures below and I strongly believe my friend park her car right in the parking lot. She was told by a gentleman that he saw her car was hit by JNT lorry which I believe the staff is a male who currently working at JNT Taman Bukit Tiram. When my friend go and meet him there he denied and refuse to give proper cooperation. There was also a girl who with him and being so rude to my friend and blame it all on her. It was so dissappointing as my friend decide to met him just to ask if he really did it and did not want to get him pay for anything. But got that kind of treatment in return.

I post on 12/4/2022 from KL to JB

but till today have yet to receive by my client

Checked tracking = "bad weather" for 5 days ?

tracking no- [protected]

jnt nsn cdc 311

no call

no open

no delivery

what problem is it? Show attempt fail but never deliver at the time?

April 18-20 po binigay ang date na deliver yong parcel po. So ayon April 18 around 9 or 10 am may tumawag po, yong rider pala NASA workplace na para mag deliver. Nakikiusap Naman Ako ng maayos na baka pwede pa bukas Kunin Kasi d Ako nakapasok sa trabaho Kasi may emergency sa Bahay at yon tumaas na agad noses niya Marami ng sinasabi kung ano2 nakakahiya nga eh Kasi andon yong mga Guardia at mga katrabaho ko. Sabi niya d pwede. sabi ko naman Sir baka pwedeng pahatid Dito sa apartment ko eh ayaw niya Rin. Basta ang Dami na niyang sinasabi na hi do maganda.