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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

Phone:
+1 877 242 7372(US only) 36 9
+1 713 262 3300(outside the US) 4 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM
 

JPMorgan Chase Bank Complaints & Reviews

Chase Mortgage / Customer service

Bi
Bill PERATT on Jul 26, 2015
Unfortunately, my mortgage was sole to Chase Bank! They have the worst customer service I have ever dealt with as a consumer. Calling the 800 number listed is a joke, when you dial "0" to reach a human (although not an option) you're told its not possible at this time. After multipule...

Jpm Chase / Discrimination

Br
Brigette77 on Jul 6, 2015
I stopped at my bank today, Chase Huntington Harbor Branch in Huntington Beach. I walked in and asked a representative in a cubicle for help, Curtis said he would help me. He then tells me that a banker would have to help me with my issue. I was in his cubicle about 30 minutes waiting for...

Chase / On file with occ re: closing my account with no notice

It
Itsybitsy1 on Jun 25, 2015
Chase first closed my husbands jpmorgan securities accounts, then his checking and savings and sent him a notice they were closing my account which he is not owner of nor is he tied to it. It was my auto debit account my home equity loan was tied to so i would get a lower interest rate!!!...

Chase Bank / Closure of account

An
Angry Client in Riverside on Jun 12, 2015
After four years Chase Bank suddenly closed my account freezing my money and not telling me why. Went into the branch talked with the Branch Manager and someone at Chase main office I they refuse to tell me why. The representative on the phone kept repeating the same line: Sorry however...

Chase Mortgage / Feeling screwed

Gt
gtmartin on Jun 6, 2015
When I was going through the paper work to get ready to buy our house I was dealing with Fairway Independent Mortgage. They in turn sold it off to Chase about 6 months after closing. At that time I received notification from Chase of an escrow shortage. They wanted all of the money up...

Chase Bank / They are robbing me and my kids bank with no compassion for customers

As
ashj567 on Mar 21, 2015
I recently had a miscarriage and could not leave my house, I was bleeding pretty heavy and was feeling rather depressed. Chase bank decided to take out over 10 overdraft fees on my account $34 each. They will not return any of my money back to me and my account remains in the negative. I...

Chase Bank / Failure to help lower our motgage rate of 7.9 percent for 10 years

Ch
chris atkinson on Feb 22, 2015
We have had our mortgage with chase for 10 years at 7.9 % . 8 years ago my husband had a horrible accident . We tried to get chase to modify our mortgage because we fell behind they would not work with us and told me it was more profitable for them to take my home but we were never going...

Chase Mortgage Bank / Misappropriation of funds

Jl
JLHH on Dec 14, 2014
Is anyone interested in filing a class action suit against Chase Mortgage? Here is what happened to us. In 2009, Chase Mortgage misapplied one of our payments. Every two weeks Avalon Corporation debits our account for our mortgage payment. Since the beginning of our loan, our account ha...

Jpmorgan Chase / Fraudulent mortgages

De
DELTASKYMILESMEMBER on Dec 11, 2014
3813 Huron Avenue #5 Culver City, California 90232-3844 Thursday, December 11, 2014 c/o V.I.P. Corporate Executive COMPLAINTSBOARD.COM Regarding: Very Serious Complaint Involving My (2) Two Existing Fraudulent Mortgages With JPMorgan Chase Bank, N.A. Regarding: I Need HELP With My Bank...

Jpmorgan Chase / Very serious complaint!

De
DELTASKYMILESMEMBER on Dec 9, 2014
3813 huron avenue #5 Culver city, california 90232-3844 Monday, december 8, 2014 C/o v. i. p. corporate executive Complaintsboard.com Via email: complaintsboard. mail@gmail.com Regarding: very serious complaint involving my (2) two existing fraudulent mortgages with jpmorgan chase bank...

The Chase / Show

In
ingles481 on Dec 5, 2014
When watching the chase on ITV why is there double standards?, one for Celebrity's and one for ordinary people. The chaser's go easy on the Celebrity's, I understand its for charity but that is unfair. When I saw Shaun Wallace it was so obvious he let them win. You might...

Chase Bank Home Equity Line Of Credit / Issues over contract & interests

Cp
cplaguna on Dec 2, 2014
We took out a HELOC from WAMU in 2004 for approximately $485k. Chase reversed over $200k of my heloc loan pymts when they acquired later, stating: "We have to back charge you because you have an interest loan, so all the "principle pymts" have made will be applied towards the interest. I've been fighting them for years.

Jpmorgan Chase / Title and registration application

Ga
Gay English Smith on Dec 2, 2014
Purchased a new RAM 2014 truck from Bill Luke in AZ with Lienholder JP Morgan Chase Bank, Ft. Worth, TX. Title and Registration Application was filled out via dealership as MVD Authorized Third Party dated 9/12/2014. To date we have not received a title to have this vehicle registered in...

Chase Bank/accts. / Account closure for no reason

My
mystery@ on Nov 29, 2014
All of my personal accounts and credit cards have been closed without reason and nobody at Chase will provide me a reason. I have been banking with then for over 10 years, never defaulting and pay timely and my accounts are always in the positive. I am ready to join a Class Action Lawsuit...

Chase Bank / Automatic stop payment did not work

An
andrea llerena on Oct 28, 2014
I told chase bank to stop an automatic payment for me, they charged me $30. 00 for it, and they took it out of my account the next day i did it, the stop charge was going to be for a company that wanted me to pay $99. 00 for something that i did not agree, long story short i called the...

Chase / Treated unfairly

Ch
Chasesucks15 on Oct 7, 2014
Chase is one of the worst companies you can work for. Employees are treated unfairly, disrespected on a regular basis and management especially the District manager Diana does not do a thing to help her district, Employees are afraid to speak up due to risk of termination. Again this is not a company worth working for.

Jpmorgan Chase / Overdraft practices

He
hellotbell on Sep 16, 2014
I am on SSDI and have funds directly deposited as required. I used Chase as for I also have a son who I am rep payee and need to be able to transfer funds in another state. Anyway, the last two weeks I have left funds in bank to cover pending charges, I have had some fraud on my cc so I...

Chase Auto Fiinance / Unfair debt collection

We
Wendy Manning on Aug 27, 2014
my husband and I had an auto lease with Chase that was to conclude on June16th, 2014. My husband called to get the buyout amount, because we decided to purchase the vehicle, and mailed (uncertified, our mistake) a check. Without any notification either by USPS, email or phone, my husband...

Chase Bank / Money, cashiers check

Hu
humblnshy77 on Jul 14, 2014
Jennifer sorocco owes me money for helping her. Every attempt that She has done has failed because i have to send money before i can get the cashiers check. She has a cashiers check for $75, 000 dollars. Her bank needs $1, 500 in advance before the check can be sent to me. I do not have...

Chase Credit Card / Change in card and account

Fr
Friendoftag on Jul 13, 2014
I got a letter saying that Chase is changing my MasterCard to a Visa. They never got my permission to do this. When I called, Pam G. told me it was already done and there was nothing I could do about it. When I was transferred to Johnny E., he said that it had not happened. When I spoke to...

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