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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 70 25
+1 713 262 3300(outside the US) 12 2
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / consumer

Terry Blcker on Aug 22, 2017
I came into your branch at 1480 Forest Avenue 8/21/17 to inquire about opening a Irrevocable Trust Account. The representative I spoke, Mr. Raymond Huminski made it clear by his abrasive tone that he was not willing to help me assist my mother in her quest to open an account. I took hi...

Chase Bank / JPMorgan Chase Bank / unlink an e-mail on a non existing account

erika rodriguez on Aug 16, 2017
Hello, my name is Erika Rodriguez writing to you because I am having the run around trying to get my money transferred to my account. I am no longer in NY. My husband is in the military with the Marine Corps and I have been here since 2013. My sister sent me a payment of $180 in March...

Chase Bank / JPMorgan Chase Bank / Disappointing

T Butler on Aug 16, 2017
I have been a loyal customer for many years and I can prove I never missed payments. But they closed all of my cards without notifying me. It's very unusual to me that I encountered attitude like this. I emailed Chase support being ready to prove I'm quite solvent. But they never replied...

JPMorgan Chase Bank / fraud and claims filed and not resolved

Kuykendall on Aug 15, 2017
I reported my card lost 7/16 between the hours of 12-1am and transaction was still being made i called back 7/16 at 11:45pm to confirm my card was in fact stolen i made a claim on 7/20 and also the 31st as well i keep calling the claim department number and they are not being any help they...

Chase / chase won't pursue retailer despite fraudulent charges

Vinh Le on Aug 13, 2017
On November 26, 2017, I attempted to place an order on the website, www.SuperTweaks.com in the amount of $2, 105.51. Super Tweaks promptly charged my Chase credit card for the total amount but did not send me order shipment details. To date, Super Tweaks will not respond to my email...

JPMorgan Chase Bank / 20040 ventura blvd 91364. chase branch

Karen Sargsyan on Aug 11, 2017
I went to the bank to withdraw $300 from the ATM. When I wanted to take the money from the ATM machine, the money went back into the machine. I told the branch manager that the ATM machine took my money back and I did not take the cash and the branch manager told me he cant give me the...

JPMorgan Chase Bank / manager refuses to exchange damaged notes that his teller just gave me.

Edward Brooklyn on Aug 11, 2017
I visited Chase Branch at 128 Brighton Beach Ave, in Brooklyn, NY and ask teller Julia Gazarian to withdraw my money in certain notes and also asked her not to give me damaged notes. She refused and when I asked Branch Manager Max Bendikov to provide replacement he was rude and refuse to...

JPMorgan Chase Bank / personal banker customer service

Karina Steele on Aug 11, 2017
I went in to chase bank today to open a new account. I asked ms. Samantha Acosta how long it would take and u was told thirty minutes. I informed her I had an appointment across town in an hour and she said we would be fine. During our meeting she left the desk twice to assist customer...

JPMorgan Chase Bank / a check I deposited

Andrew Luechau on Aug 9, 2017
I received my father's 401K check due to his passing. It was made out to The estate of Timothy Luechau %Andrew Luechau. The amount was $8, 740.78. I went to the Chase Bank Branch at 5931 FM 2920, Spring Tx 77388 on March 28th, 2017. I gave the teller my personal account debit card I had...

JPMorgan Chase Bank / customer service and treatment of customers

Nadine Heinen on Aug 8, 2017
At this point I am so frustrated with Chase Bank that this is just the topper. Just went in there to get a wire and was told by the teller that "all of our bankers are busy and to come back in an hour" What? This is what you say to customers. One that found a moment in her busy work...

JPMorgan Chase Bank / customer service

Atif Mahmood on Aug 7, 2017
Hi, Today i had worst ever customer service experience.called to locate, refund and status of $300 transaction to chk acct 5861 on 7/13/17 which receiver not confirming to receive and issuing the receipt. i was transfer to 3 depts and spent almost 1hr over the phone and spoken to multiple...

JPMorgan Chase Bank / chase not being responsible for their properties.

Mayor Mathew on Aug 7, 2017
I am the Mayor of the Village of Dresden, Ohio and there are numerous properties that are tied up in the Chase Bank system that we have to mow and maintain as Chase refuses to move forward with repossessing the property and taking responsibility for their property. Some of these propertie...

JPMorgan Chase Bank / branch management

heos on Aug 7, 2017
I have been a customer of Chase for over 5 years. I have a personal account, and two business accounts (my information is below). I have been trying to contact the bank for months and all I get is an answering machine. No call backs no answer. Customer service is very poor at thi...

JPMorgan Chase Bank / customer service

Chase Customer on Aug 5, 2017
We wanted to open up a student checking account for our daughter since my husband and I already hold a joint checking account with Chase. We went to our local branch (Windward Rd, Alpharetta, GA) last weekend at about 1pm to open the account. After waiting about 20 minutes, we were told...

JPMorgan Chase Bank / personal checking - fraud

Ocbond19 on Aug 3, 2017
I had a fraud claim in June 2017 for four odd deductions from my personal banking account to which, the fraud department contacted me about. I absolutely denied these claims and told them that I didn't make these purchases. They reversed my charges placing the unlawful deductions back in...

Chase Bank / sharma dorvelia

Unknown888 on Jul 28, 2017
The above mentioned bank teller at 5055 N. Dixie Hwy Oakland Park 33334 was very rude and disrespectful on multiple occasions. I don't appreciate being talked down to when Im trying to get my money. Customer service is of utmost importance and this should not be taken lightly. I hope some...

JPMorgan Chase Bank / credit card

Laura Lebrun on Jul 25, 2017
I disputed a charge from a vet because they were supposed to give ANY and ALL tests and shots to my cat and kittens that could be done. In order to have those tests/shots, you have to pay for an office visit and physical. I was charged for both but the vet didn't give any tests or shots. 8...

Chase Auto Finance / auto lease end charges

eragbag on Jul 23, 2017
Don't lease any car that finances their leases through Chase Auto Finance. Months after returning the car you get a bill for "excess wear and tear". They supply no evidence to substantiate their claim. The car is no longer available for inspection. They will give you a runaround...bouncing...

JPMorgan Chase Bank / customer service

Jchandler90 on Jul 23, 2017
I do not have an account with Chase. And after what happened, I'll never get an account with Chase and all my friends and family who had a Chase account. Closed it. I went to Chase Bank off highway 360 and Post And Paddock in Arlington, Texas. It was last Thursday at about 5:30pm. I went...

JPMorgan Chase Bank / check holding

Charity Lopez on Jul 21, 2017
I was never once informed when i opened an account that my paycheck would be held for 24 hours. After being repeatedly lied to that every bank does this I stated that i would be back tomorrow to withdraw the total sum and close my account asap. Horrible staff cant even own up to how they...

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