The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Chase Bank / JPMorgan Chase Bank Customer Service

1151 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

79 28
+1 713 262 3300(outside the US)
13 3
+1 800 242 7383(TTY/TDD Machines)
5 2
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / customer service experience

Alex Morales on Nov 13, 2017

On 11/13, I called to make a change in payment method from my debit card to my credit card in referenced to my Mariott reservation in Falls Church, VA. The first few representatives that I encountered provided great customer service to which led me to be satisfied. The last representative that...

Chase Bank / JPMorgan Chase Bank / chase bank mortgage

msny on Nov 10, 2017

My account # is 1142106705. I went to a branch office in Long Island, August 2017 to apply for a mortgage for a co-op I want to purchase. In September 2017 after closing on a property I sold, I gave all the requested documentation to the mortgage the branch. I was preapproved for a...

Chase Bank / JPMorgan Chase Bank / mortgage approval process.

Mngs on Nov 10, 2017

I went to a branch office in Long Island, NY August 2017 to apply for a mortgage for a co-op I want to purchase. In September 2017 after closing on a property I sold, I gave all the requested documentation at that time to the loan officer at the branch. I was preapproved for a mortgage...

Chase Bank / JPMorgan Chase Bank / chase bank

Lynda McDowell on Nov 9, 2017

Chase bounced my rent check. My land lord informed me my rent chk for 995.00 had bounced. They said i will need to pay with a cashiers chk and on top of that 75.00. My account shows chase withdrew the funds but put the money back in the next day bouncing my chk. When i spoke to a rep he...

Chase Bank / JPMorgan Chase Bank / gregory jones, hiram pavilion, hiram, ga

My on Nov 8, 2017

My agent went to have an insurance check endorsed (FOR THE SECOND TIME) for me so that I could deposit it in my bank account. I am disabled and Mr. Fryer is my agent with full power of attorney to attend to my business. (I had some damage in my home and needed to get it endorsed by Chase...

Chase Bank / JPMorgan Chase Bank / overdraft fees in my account

Kimberly Walls on Nov 7, 2017

I have to call them almost every month to get an overdraft fee refund!!! My rent is $820.00 a month which I pay with a check...and never have enough in my account to cover so I know I will get the one $34.00 overdraft fee for that...but what chase will do every time is post a debit...

Chase Bank / JPMorgan Chase Bank / opening an account for 13 thousand dollars three party check

pat garcias on Nov 6, 2017

My name is Patricia Garcia I took my daughter Jessica Alvarez to chase bank to open an account with a small inheritance check I received from my father I gave it to her as a gift cue she deserves it more then anyone okay first of course they put a hold on it that's understandable. So we...

Chase Bank / JPMorgan Chase Bank / atm

Janet Massey on Nov 1, 2017

On 10/30/17 @ 4:46 pm., I deposited $500.00 to the ATM at 1204 E. 53rd St. Chicago, IL. It spitted out $20.00, but kept the 480.00 without crediting to my account. I put in a claim at the bank right after it happened, but I have not heard from Chase as of yet. They told me to give the...

Chase Bank / JPMorgan Chase Bank / balance transfer

ElenaGeorge on Oct 29, 2017

Per chases offer, I did a balance transfer on line for 3000 from chase to my citibank account. My account was debited but on money showed in my citibank account. Called chase. They told me that I had a wrong account number entered. They said citibank will return the check and i'll get a...

Chase Bank / JPMorgan Chase Bank / individual checking account with disputed charges

Navy Bernard on Oct 24, 2017

I have disputed an amount of $116.for claim #254342697890001 due to a poor salon service with New Look company, I was told to provide information to support my claim, I have explained to them Chase what I have done to resolve my hair when New look salon refused to correct the highlight...

Chase Bank / JPMorgan Chase Bank / bad customer service

Elissoy Herard on Oct 23, 2017

On October 11th, 2017 I went to a branch at Santa Barbara in Naples Florida 34104 to open an account, a banker by the name of Martha has refused to open that account, she said her manager by the name of Alejandro told her not to open it. I think it's prejudice because my documents were...

Chase Bank / unauthorized wire transfer

Sandy Pylant Garland on Oct 23, 2017

A few months back, I had someone successfully reverse over $1000 of charges on my Chase checking account. At the time I had around $150 balance in that account. Then they were successful in wire transferring $1000 out of my account. I have been reimbursed the $1000, however I had a balance...

Chase Bank / JPMorgan Chase Bank / debit card

Paige Cuffe on Oct 23, 2017

I have tried to get an reissue of my debit card for over a month now, and still have not received one. The first time I submitted for one it took over 5 weeks, when I've constantly called to see what the hold up was, to finally cancel that one and have another one shipped out, and still...

Chase Bank / JPMorgan Chase Bank / lack of notification on a transaction mistake.

labasmasok on Oct 23, 2017

There was a deposit made to my savings by mistake and once realized 5 days later was taken out through misc. debit. I did not receive any notification and only found out when I was reviewing my account. Called Chase Customer Service, referred to Loss Prevention and then referred to on Line...

Chase Bank / JPMorgan Chase Bank / worst bank. hold customer's deposit for 14 days with no valid reason

Liang-Khoon Koh on Oct 20, 2017

Worst bank I ever deal with. Two days after they accepted and open my new account, they hold my deposit for 14 days. Locked my account. Even though the deposit money was from my other bank account and the money has been cleared, Chase continued to refuse to release my money. They even...

Chase Bank / JPMorgan Chase Bank / holding up my insurance proceeds for invalid reasons

CMY on Oct 19, 2017

Chase Insurance claim #7148402 Holding hostage our $28, 000 in escrow while demanding a copy of my contractor's state license for a long time now after our complaint. Provided Chase with the Georgia Statutes that says roofers are EXEMPT from being licensed. Chase still demanding a copy of...

Chase Bank / JPMorgan Chase Bank / premier checking and savings

icecream3000 on Oct 18, 2017

Thanks for choosing to go paperless. This email confirms your change from US Mail to paperless delivery for these account(s): PREMIER PLUS CKG...3076 PREMIER SAVINGS...9238 I opened a Premier Checking and Savings Account via military program on October 7, 2017. I completed all of the...

Chase Bank / JPMorgan Chase Bank / chase bank account

Rizzorr on Oct 18, 2017

My nieghbor is an elderly woman. She got a call from a so called certified Microsoft repair man claiming he was responding to her computer issues. She recently did call someone about it but it just wasn't this person . She believed that is was so she allowed him to access her computer...

JP Morgan Chase / unauthorized debit card charge

Sylvia Mul on Oct 17, 2017

Hi there, I was stunt when saw my checking account history was overdrawn $1135 on 08/21/17, purchased a laptop thru Ebay using paypal link to bank account, I never purchased laptop thru Ebay, and filed disputed to bank, notify Ebay and Paypal. Bank (Chase) gave me temporary credit. Few day...

Chase Bank / JPMorgan Chase Bank / chase bank at industrial park branch, syracuse, new york

marie scottie on Oct 16, 2017

I have had my business account at Chase Bank since 1988 and really have not been happy for many years. The Minoa branch was terrible to deal with so I switched to the Oneida Branch. When I moved into the Eastwood area about 10 years ago I switched to the Industrial Park Branch. For many...