CB Car Dealers Chrysler Complaints #302-321

Chrysler review: service on my vehicle

mlmm of Deseronto, CA

Oct 15, 2019 11:50 am UTC

The last couple weeks my 2016 Jeep Patriot has been acting up. when taking off from a red light it would feel really jerky and then this red lighting bolt light would come on with my check engine light and traction control light, I would pull over shut it down wait a few minutes then go again and it would be fine for a couple days then happen again. I called car loft where I bought it and they said that they own Jim Thompson Chrysler to call them. o had seen a couple reviews online saying the vehicle had been recalled for the exact same reasons. when I spoke to someone at Jim Chrysler they said that it had not been recalled but I had paid for the extended warranty so to bring it in and they would check it out, I made an appointment for the very next day. I dropped it off on Thursday October 10th at 11am, when I asked about another vehicle I could drive while mine was in getting fixed the secretary said they don't do "loaner" cars and it would probably be fixed the next day anyhow. I found a ride home and within half an hour they called me and said that I needed a new throttle body and a tune up. The total would be $1359. at first she said that it isn't covered by warranty but then called back to say that it is cover the ($1000) but I would still have to pay the $359 I said that was fine and to go ahead and fix it. they called me back within an hour and said that it needs a new wiring harness and that the warranty was willing to split the $1200 with me on that so they would pay $600 plus tax and I would have to pay the same plus the $359. I said okay because I need my vehicle back. after another hour they called back to tell me I needed a new "tippen" and this is what caused all the problems to begin with> she said a brand new tippen cost $1200 but they had a used one there they can sell me for $600. very upset I told them I need my vehicle back. They assured me they would have it ready to be picked up Friday. I didn't hear from them all day Friday so when I called them she said they put the new tippen in and its still not fixing the problem and the odds of the tippen not working that they installed was slim to none. they said I must have a family of mice living in my vehicle that have chewed wires and come Tuesday morning they would charge me by the hour to start following every wire to see where the mice had chewed. I assured her I didn't think this was the problem since my neighbours that park right beside me have never had a problem with mice and my neighbour on the other side has 5 cats. she then told me that I was over by one kilometre for anything to be covered on the warranty.

0 comments

Add a comment

Chrysler - spare tire storage area. 11

Chrysler - defective brakes 23

Chrysler - sub frame rust 54

Chrysler - fraud 13

Resolved

Chrysler - fraud truck service 12

Resolved

Chrysler - 2013 chrysler 200 limited no passenger side heat

Chrysler - chrysler

Chrysler - service department

Resolved

Chrysler - My panoramic sunroof exploded

Chrysler - transmission has a hard bump

View all Chrysler reviews and complaints

Chrysler Contacts

Chrysler phone numbers

1800 870 714

Click up if you have successfully reached Chrysler by calling 1800 870 714 phone number 26 26 users reported that they have successfully reached Chrysler by calling 1800 870 714 phone number Click down if you have unsuccessfully reached Chrysler by calling 1800 870 714 phone number 24 24 users reported that they have UNsuccessfully reached Chrysler by calling 1800 870 714 phone number

2%
Confidence score

Australia

800 1692 1692

Click up if you have successfully reached Chrysler by calling 800 1692 1692 phone number 13 13 users reported that they have successfully reached Chrysler by calling 800 1692 1692 phone number Click down if you have unsuccessfully reached Chrysler by calling 800 1692 1692 phone number 9 9 users reported that they have UNsuccessfully reached Chrysler by calling 800 1692 1692 phone number

18%
Confidence score

International

8800 100 8182

Click up if you have successfully reached Chrysler by calling 8800 100 8182 phone number 0 0 users reported that they have successfully reached Chrysler by calling 8800 100 8182 phone number Click down if you have unsuccessfully reached Chrysler by calling 8800 100 8182 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling 8800 100 8182 phone number

Russia

+1 (800) 505-1300

Click up if you have successfully reached Chrysler by calling +1 (800) 505-1300 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 505-1300 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 505-1300 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 505-1300 phone number

Mexico

+1 (800) 465-2001

Click up if you have successfully reached Chrysler by calling +1 (800) 465-2001 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 465-2001 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 465-2001 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 465-2001 phone number

Canada

+354 534 4433

Click up if you have successfully reached Chrysler by calling +354 534 4433 phone number 3 3 users reported that they have successfully reached Chrysler by calling +354 534 4433 phone number Click down if you have unsuccessfully reached Chrysler by calling +354 534 4433 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +354 534 4433 phone number

50%
Confidence score

Iceland

+420 221 586 512

Click up if you have successfully reached Chrysler by calling +420 221 586 512 phone number 1 1 users reported that they have successfully reached Chrysler by calling +420 221 586 512 phone number Click down if you have unsuccessfully reached Chrysler by calling +420 221 586 512 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +420 221 586 512 phone number

Slovakia

+86 400 650 0118

Click up if you have successfully reached Chrysler by calling +86 400 650 0118 phone number 0 0 users reported that they have successfully reached Chrysler by calling +86 400 650 0118 phone number Click down if you have unsuccessfully reached Chrysler by calling +86 400 650 0118 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +86 400 650 0118 phone number

China

+81 120 300 813

Click up if you have successfully reached Chrysler by calling +81 120 300 813 phone number 0 0 users reported that they have successfully reached Chrysler by calling +81 120 300 813 phone number Click down if you have unsuccessfully reached Chrysler by calling +81 120 300 813 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +81 120 300 813 phone number

Japan

+27 102 525 000

Click up if you have successfully reached Chrysler by calling +27 102 525 000 phone number 0 0 users reported that they have successfully reached Chrysler by calling +27 102 525 000 phone number Click down if you have unsuccessfully reached Chrysler by calling +27 102 525 000 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +27 102 525 000 phone number

South Africa

+82 803 652 470

Click up if you have successfully reached Chrysler by calling +82 803 652 470 phone number 0 0 users reported that they have successfully reached Chrysler by calling +82 803 652 470 phone number Click down if you have unsuccessfully reached Chrysler by calling +82 803 652 470 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +82 803 652 470 phone number

South Korea

+54 800 333 7070

Click up if you have successfully reached Chrysler by calling +54 800 333 7070 phone number 0 0 users reported that they have successfully reached Chrysler by calling +54 800 333 7070 phone number Click down if you have unsuccessfully reached Chrysler by calling +54 800 333 7070 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +54 800 333 7070 phone number

Argentina

+55 800 703 7130

Click up if you have successfully reached Chrysler by calling +55 800 703 7130 phone number 0 0 users reported that they have successfully reached Chrysler by calling +55 800 703 7130 phone number Click down if you have unsuccessfully reached Chrysler by calling +55 800 703 7130 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +55 800 703 7130 phone number

Brazil

+56 600 378 7000

Click up if you have successfully reached Chrysler by calling +56 600 378 7000 phone number 0 0 users reported that they have successfully reached Chrysler by calling +56 600 378 7000 phone number Click down if you have unsuccessfully reached Chrysler by calling +56 600 378 7000 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +56 600 378 7000 phone number

Chile

+1 (800) 334-9200

Click up if you have successfully reached Chrysler by calling +1 (800) 334-9200 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 334-9200 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 334-9200 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 334-9200 phone number

800-247-9753

Click up if you have successfully reached Chrysler by calling 800-247-9753 phone number 0 0 users reported that they have successfully reached Chrysler by calling 800-247-9753 phone number Click down if you have unsuccessfully reached Chrysler by calling 800-247-9753 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling 800-247-9753 phone number

Customer Service

More phone numbers

Chrysler emails

support@chrysler.com

100%
Confidence score: 100%

Support

Chrysler address

1000 Chrysler Drive, Auburn Hills, Michigan, 48326, United States

Chrysler social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 21, 2026
View all Chrysler contacts