Menu
Write a review
File a complaint
JewelryRoom.com Profile

JewelryRoom.com

www.jewelryroom.com

Learn how the rating is calculated

1.0 26 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

JewelryRoom.com Complaints Page 2 of 2

ComplaintsBoard
D
1:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

JewelryRoom.com fake rings advertised as high end jewelry

This place is a total rip off they advertise the jewelry one way and then when you get it is something fake. I bid and won a 14kt solid gold ring with a lab created diamond. What I received was a plated ring with a cz not the same thing they need to look up what a lab created diamond is and what solid gold means before they advertise it. I tried for two weeks to get ahold of someone before I finally returned the item myself. They have had it for over a month now and still have not refunded my money. I was told January 31st it would be issued that day and after I spoke with my credit card regarding my dispute they said to follow up again so I emailed on February 9th and was told they had a system error and couldn't issue my refund and to follow up. If they can't issue it to my card they should have cut a check. Save your money and buy somewhere else. This company SUCKS on all parts from merchandise to customer service.

Read full complaint
Update by DTolentino3
Feb 12, 2019 1:32 pm EST

February 12, 2019

Re: notice of contract release approval

Dear athena peerson,

Your application for a release of contract for fall 2018 - spring 2019 along with additional supporting documentation has been reviewed. Based upon the information provided in your application your request to be released from your fall 2018 - spring 2019 residence and dining hall contract is approved.

Please be advised that you will be billed for days you were officially assigned to your current room, whether or not you used it.

Please note that a $500.00 termination fee will be added to your myunlv account. Please be advised that your account will undergo review for compliance; should you meet the qualifications for on-campus living as outlined in the terms & conditions of your housing agreement during this academic year your contract will be reinstated and your charges will be posted to your myunlv account.

If you have any questions, please contact the office of housing & residential life at
[protected].

Sincerely,

Update by DTolentino3
Feb 12, 2019 1:36 pm EST

My computer attached the incorrect letter disregard the information above except that jewelryroom.com is a rip off

Hide full review
ComplaintsBoard
T
1:56 am EDT

JewelryRoom.com gold diamond ring

The ring I got was extremely thin, the tag comes saying genuine diamonds, I took it to be tested and the jeweller said the stones were Moissanite not diamond. Told a lie about what I was actually being sold. Would like a refund from this fake company jewellery.com.au they should be made to disclose the truth about their jewelry so people know what they are getting

Read full complaint
Hide full review
ComplaintsBoard
J
8:59 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

JewelryRoom.com jewelryroom auction

I bidded on a $700.00 sterling silver chain and won the bid. And when I receive this chain I actually started laughing I couldn't believe the gall of these people it was fraudulent advertising oh that item for sale. This chain was no $700 chain I looked it up and priced it for $15 it's pathetic can you can't even get a hold of them they do not get back to you after you submit a ticket.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
C
10:48 am EDT

JewelryRoom.com scam!!!

They completely robbed me! I ordered a 4.16 carat diamond uncut. Won the bud. Paid for it. Then what I received was a tiny little pebble out of a driveway or something. This is redicoulous and they will not get away with this. I am reaching the bbb and my lawyer. I've emailed and done eticket and just get ignored! I will not allow this to happen.

Read full complaint and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
R
R
Roslyn Boyce
Townsville, AU
Send a message
Jun 15, 2021 1:10 am EDT

I feel like an idiot as I have spent over 20 thousand Australian dollars with this company and many of my purchases did not arrive or were not what was described in the pictures. I tried to make contact with them and the only time they contacted me was when my credit card blocked the purchase thinking it may be credit card fraud. I am embarrassed to admit to my stupidity but if my comments saves one person then that is great
Roslyn

ComplaintsBoard
N
4:58 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've tried to make a bid on a lot at this website but pop up suggested that my account is in $600 debt and therefore I'm unable to make any bids, this is ridiculous, I haven't used their service at all, how can I be in debt? Looks like fraud to me...

Read full complaint and 14 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. JewelryRoom.com Contacts

  2. JewelryRoom.com phone numbers
    Click up if you have successfully reached JewelryRoom.com by calling +1 (808) 922-3499 phone number 0 0 users reported that they have successfully reached JewelryRoom.com by calling +1 (808) 922-3499 phone number Click down if you have unsuccessfully reached JewelryRoom.com by calling +1 (808) 922-3499 phone number 0 0 users reported that they have UNsuccessfully reached JewelryRoom.com by calling +1 (808) 922-3499 phone number
  3. JewelryRoom.com emails
  4. JewelryRoom.com address
    1188 Bishop St., Ste 1107, Honolulu, Hawaii, 96813-3304, United States
  5. JewelryRoom.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 18, 2025
JewelryRoom.com Category
JewelryRoom.com is ranked 69 among 240 companies in the Jewelry and Watches category