The Pearl Source

I gotta say, I'm really lovin' the necklace I got from The Pearl Source. It's a real stunner, but unfortunately, the magnetic connection ain't workin' right. I'm not sure what to do, should I just send it back?

I reached out to their customer service team and they were super helpful. They told me to send it back and they'd take care of it. I was a little worried about the return process, but it was actually really easy. They even covered the shipping costs!

Once they received the necklace, they quickly fixed the magnetic connection and sent it back to me. And let me tell you, it's even more beautiful now that it's fully functional. I've gotten so many compliments on it and I wear it all the time.

Overall, I'm really happy with my experience with The Pearl Source. They have a great selection of jewelry and their customer service is top-notch. I'll definitely be shopping with them again in the future.

I recently purchased a pearl necklace from The Pearl Source website. Unfortunately, when the package arrived, it was delivered to the wrong address. I was really upset about this and tried to contact the company to see if they could help me out. However, they were not very helpful and did not seem to care about my situation. In fact, they ended up charging me over $350 dollars for the necklace, even though I never received it. I was really disappointed with their customer service and would not recommend this company to anyone. If you are thinking about buying from The Pearl Source, I would suggest looking elsewhere.

So, I recently ordered some pearls from The Pearl Source and I gotta say, I was pretty disappointed with the whole experience. When my package arrived, the box was all banged up and looked like it had been through a warzone. I was worried that the pearls inside might have been damaged too, so I contacted customer service right away.

At first, I thought everything was gonna be okay. The customer service agent was polite and seemed to understand my concerns. But then things started to go downhill. I asked if I could get a new box to replace the damaged one, but the agent kept insisting that there was no problem with the box. I mean, come on, it was clearly damaged! I don't know if they were just trying to avoid sending me a new box or what, but it was really frustrating.

I ended up sending four emails back and forth with the customer service agent, but nothing ever got resolved. In the end, I just gave up and decided to keep the damaged box. Luckily, the pearls themselves were okay and didn't seem to have been affected by the rough handling.

Overall, I have to say that I was pretty disappointed with my experience with The Pearl Source. I don't think I'll be ordering from them again anytime soon. It's a shame, because I was really looking forward to getting those pearls, but the whole thing just left a bad taste in my mouth.

I recently made a purchase from The Pearl Source and unfortunately, the quality of the product I received did not meet my expectations. I decided to contact their customer service team to initiate a return, but despite leaving multiple messages, I have yet to receive a response. According to their website, a return authorization is required before sending anything back, which has made the process even more frustrating.

After several attempts, I finally received a call back from The Pearl Source, but only after pretending that I wanted to place a new order. When I explained that I actually needed to return an item, the representative informed me that a return manager would be in touch to provide me with the necessary authorization. However, I have yet to receive any further communication from the company.

Overall, I am disappointed with the lack of customer service I have experienced from The Pearl Source. While I understand that mistakes can happen, it is important for companies to take responsibility and make things right for their customers. I hope that they will address this issue and improve their communication and return processes in the future.

I recently made a purchase from The Pearl Source, and unfortunately, I was not completely satisfied with my order. I ordered a beautiful necklace and earrings set, both of which were supposed to be of AAAA quality. However, upon receiving my order, I noticed that there were marks on both the necklace and earrings that were not aligned with the quality I had paid extra for.

I was disappointed to find that my order did not meet the standards that were advertised on the website. The Pearl Source claims to offer a 100% satisfaction guarantee, with free returns within 60 days of purchase. However, when I contacted the company to request a return, I was informed that they do not offer international return labels. This meant that I would have to pay $200 in order to return the items that did not meet their stated quality and price.

Overall, I was disappointed with my experience with The Pearl Source. While the products themselves were beautiful, the quality did not meet my expectations, and the company's return policy was not as advertised. I would caution others to carefully consider their purchase from this website, and to be aware of the potential costs associated with returning items.

So, I recently purchased some pearls from The Pearl Source and I have to say, I was a bit disappointed. I mean, I know there isn't a grading system for pearls like there is for diamonds, but come on! The pearls I received were described as 'the best in the world' but they were far from it. They weren't even close to being round and had some markings on them. I have some quality freshwater pearls from another company and these pearls from The Pearl Source are nowhere near that level.

I wanted to share my honest review here because I don't think The Pearl Source will allow it on their website. I mean, who knows? Maybe they will surprise me and post it, but I doubt it.

Another thing that bothered me was that I haven't received a return form yet. I've been trying to contact them but no one has responded. It's frustrating because I really want to return these pearls and get my money back.

Overall, I wouldn't recommend The Pearl Source based on my experience. The pearls weren't what they were advertised to be and the customer service has been lacking.